Kayle A. Martinez

Experience

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  AMERICAN EAGLE OUTFITTERS INC.

  Nov 2015 - Sept 2017

  Sales Lead

  • Trained new associates and provided ongoing coaching that improved sales, efficiency, and guest retention• Excelled at styling, selling, and merchandising product in both American Eagle Outfitters and Aerie• Held the title of Top Loyalty Performer of the district by successfully engaging with guests, resulting in higher sales and guest retention

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  Bath and Body Works

  Dec 2016 - Sept 2017

  Overnight Merchandiser

  • Followed planograms and implemented visual merchandising strategies to enhance store aesthetics and improve customer engagement• Collaborated with management and sales teams to effectively replenish product• Completed seasonal tasks such as markdowns and signage placement

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  Francesca’s®

  May 2018 - Aug 2019

  Sales Lead/Interim Assistant Manager

  • Collaborated with Store Manager in employee training, opening/closing operations, merchandising, and sales• Analyzed key performance indicators (KPI) to identify sales trends and improve the store’s conversation rate, average transaction value (ATV), sales strategies, and guest retention• Earned the title of Top Guest Capture Performer of the store by successfully engaging with guests, resulting in higher sales and guest retention• Earned the role of Loyalty Coach by innovating selling techniques Show less

• 

  Carolina Herrera

  Jun 2018 - Jun 2018

  Dresser

  At Sax Fifth Avenue, I assisted in organizing and preparing the Carolina Herrera Fall 2018 fashion luncheon as well as styled and dressed the models.

• 

  Lafayette 148 New York

  Jun 2018 - Jun 2018

  Dresser

  At Sax Fifth Avenue, I assisted in organizing and preparing the Lafayette 148 Fall 2018 fashion event as well as styled and dressed the models.

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  State Farm

  Oct 2021 - Aug 2023

  Auto Complex Claims Specialist

  • Trained new adjusters and conducted thorough file reviews to ensure claim handling quality and accuracy• Top performer amongst my team for completed tasks and closed claims in the month of February 2023• Handled advanced liability decisions, coverage discrepancies, legal matters, and catastrophic weather events involving first and third-party vehicle damage claims• Occasionally handled sets of 20-25 personal stewardship claims to assist in the overall team-based claim load

• 

  Atlanta Braves

  Jun 2024 - now

  Merchandiser

  • Implement visual merchandising strategies to enhance aesthetics and improve customer engagement• Analyze market trends and customer preferences to optimize product placement and inventory management • Collaborate with management, buyers, shipment, and sales teams to effectively replenish product• Complete inventory audits, markdowns, signage placement, and product transfers

• 

  Michael Kors

  Nov 2024 - now

  Brand Ambassador