Chad Booth

Experience

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  Signature Group Real Estate

  Jan 2004 - Jan 2009

  Realtor
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  Delta Air Lines

  Jan 2010 - May 2011

  Executive Sales and Service

  Responsible for handling requests from High Level Medallion members, such as Tickets,Redeeming Skymiles and Complainants.Took inbound calls and answered emails from "Friends of Richard" (top 100 high valuecustomers).Evaluated on my Call quality, Email response, Speed of calls, Customer Service andselling of Vendor Partners. Consistently met or achieved monthly goals set for eachcategory.

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  Penske Truck Leasing

  May 2011 - now

  Executed sales and team management initiatives to increase revenue for company. Grew Commercial BP from $5.3mm in 2013 to $8.7mm in 2020, 64.1% increase. Maintained average of 114% goal/bonus from 2016 to current as BRM. Coordinated with sales /operations teams and clients to manage/adjust inventory and handle logistics. Inventory/fleet management that grew from 256+ vehicles to just over 370 units, 45.7% increase. Managed multiple tasks in high-volume environment. Accounts receivables/payables, scheduling, drive front line contact with prospects/customers, logistics, coordinate all aspects of customer's account and ensure complete customer satisfaction. Schedule and coordinate meetings, appointments, new associate training and planning work schedules for Rental Team. Addressed customer complaints and resolved issues to promote satisfaction. Attend Company meetings to exchange product information and coordinate work activities with other departments. Prepare sales and inventory reports and specific projects for management and company departments. Complete other projects and tasks as assigned by managers, through use of tools such as Salesforce, etc. Show less Capitalized on industry changes, clear communication and training with Goals set to Agents and team. “Whatever it Takes” attitude and accountability to maximize company revenue. Managed day-to-day tactical and long-term strategic activities for 16 Agents (9 being Home Depot Stores). In charge of Revenue, RLE, Security surveys, Controlling Maintenance on units and inventory. Reduced and controlled expenses by improving hiking costs for moving inventory from location to location, Confirmation/Due in calls for all reservations and improving Phone Skills. Maintained high levels of Partner satisfaction through daily calls, weekly/monthly visits, Quarterly reviews and yearly Agent Banquets. Presented company goals and objectives to existing Agents and potential new principals. Show less

  • District Finance Manager

    Apr 2022 - now

  • Branch Financial Manger

    Sept 2021 - May 2022

  • Branch Rental Manager

    Mar 2016 - Sept 2021

  • Consumer Development Manager

    May 2011 - Mar 2016