Islam Ahmed

Experience

• 

  HC Securities & Investment

  Jun 2006 - now

  • Managed client payments and facilitated necessary means for clients' orders, including deposit of securities, purchasing and selling transactions, issuing and cancellation of GDRs, portfolio transfers, freezing securities, and dividends payments.• Monitor and analyze commission data to identify trends and areas for improvement.• Ensures a seamless process flow from the customer’s initial order• Work with the sales and trading teams to identify new business opportunities and develop strategies to acquire new customers• Create and maintain customer profiles and segmentation to ensure targeted and personalized communication• Conduct market research to stay up-to-date with industry trends and customer needs• Maintaining excellent business relationships with clients• Generates reports for upper management. عرض أقل • Managed client payments and facilitated necessary means for clients' orders, including deposit of securities, purchasing and selling transactions, issuing and cancellation of GDRs, portfolio transfers, freezing securities, and dividends payments.• Monitor and analyze commission data to identify trends and areas for improvement.• Ensures a seamless process flow from the customer’s initial order• Work with the sales and trading teams to identify new business opportunities and develop strategies to acquire new customers• Create and maintain customer profiles and segmentation to ensure targeted and personalized communication• Conduct market research to stay up-to-date with industry trends and customer needs• Maintaining excellent business relationships with clients• Generates reports for upper management. عرض أقل • Took all necessary steps to execute clients' orders, including depositing securities, executing purchasing and selling transactions, issuing and canceling GDRs, transferring portfolios, freezing securities, and processing dividends payments.• Manage commission and compensation payments for clients, including calculating commissions, Track commission collections and revenues for clients, and ensure that payments are processed accurately and in a timely manner.• Maintain accurate and up-to-date records of commission and compensation activities.• Communicate with clients and internal teams on commission-related matters, including payment issues and discrepancies.• Collaborate with other team members to improve commission processes and procedures.• Ensured a seamless process flow from the customer's initial order to delivery• Opened new accounts and facilitated contract signing with clients.• Collected client payments and streamlined the process flow from the customer's initial order.• Take all the necessary means to safeguard the balances of clients dealing in securities. • Resolving customer complaints عرض أقل • Deposit of securities at Central Depository System.• Implement the required transfers to perform the purchasing & selling transaction at the client’s instructions. • Issuing & Cancellation of GDRs & EDRs.• Portfolio transfers to any other custodian that the client wants to deal with.• Freeze the respective securities for a certain client.• Pledging of securities.• Payments of dividends.• Prepare reports and presentations as needed.• Perform various back-office duties, such as data entry, record-keeping, and filing. عرض أقل

  • Assistant Vice President - Custody Department

    Jan 2019 - now

  • Associate - Custody Department

    Jan 2016 - Jan 2019

  • Senior Analyst - Custody Department

    Jan 2012 - Jan 2016

  • Analyst - Custody Department

    Jun 2008 - Jan 2012

  • Analyst - Operation Derpatment

    Jun 2006 - Jun 2008