Michael Heaton

Experience

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  Cup Pac

  Mar 2010 - Apr 2015

  Quality Assurance Manager

  •Hazard Analysis Critical Control Points (HACCP) Certified•Certified (Safe Quality Food) SQF Practitioner-recognized by the Global Food Safety Initiative (GFSI)•General oversight, training, and management of up to twelve Quality Department team members across three shifts•Development of a document control program to establish needed SOP’s. •Excellent writing skills; developed and wrote many of the company’s SOP’s/SSOP’s/Protocols.•Developed and administered employee training modules for multiple departments•Oversee continuous improvement opportunities including increase to production efficiency, employee safety, and product safety/quality.•Developed, Implemented, and maintained SQF pre-requisite programs and system elements. Examples include, but are not limited to:Allergen Control ProgramHACCP ProgramSQF Program DevelopmentCalibration IR/CAPADocument Control ProgramEmployee TrainingHold/QuarantinePest ControlSanitation/Chemical Usage/ReconciliationEnvironmental Monitoring Program•Initiate/Track/Prepare documentation and reports for Incident Reports and investigations/CAPA Incidents in order to manage/track company, customer, and vendor complaints with quick follow-through and dispositions. •Development of validation and verification protocols for key programs to ensure their effectiveness and continued operation.•Assisted in development of qualification/test programs (IQ/OQ/FAT) for new processes and equipment.•Facilitated communication between all company departments and customers/vendors in order to achieve the highest levels of food safety and quality. •Daily correspondence with customers/vendors in order to facilitate communication, follow-thru, and good business sense. Show less

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  PartyLite

  May 2015 - Jul 2016

  Packaging and Quality Specialist
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  Caputo Cheese

  Jul 2016 - Aug 2017

  Quality Manager / SQF Practitioner
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  Barry Callebaut Group

  Aug 2017 - Nov 2018

  Quality Assurance Manager
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  Hearthside Food Solutions

  Nov 2018 - Sept 2019

  Quality Assurance Manager
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  OSWEGO CUSD 308 SCHOOL DISTRICT

  Sept 2019 - now

  Job Coach
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  The Chicago School of Professional Psychology

  Aug 2020 - now

  Graduate Student
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  Perfect Pasta Inc

  Oct 2021 - now

  Quality Manager