Jamie Acker

Experience

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  International Trade Administration

  May 1996 - Jun 1997

  Computer Specialist, GS-05

  Developed online database with email broadcast interface in order to increase communication efficiency and improve client relationships. Designed graphics and administered Internet page, increasing weekly hits from 12,000 to 20,000.

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  GE Power

  Jun 1997 - Jun 2017

  Delivered $17M year over year productivity targets by managing development, production support, and operations for a custom parts inventory management application tracking over 40,000 parts with 300+ users across the globe. Drove continuous process improvement and application entitlement by delivering 100+ enhancements and fixes year over year. Managed all aspects of software development life cycle, including cross-functional requirements gathering, agile & waterfall development, system integration testing, regression testing, user acceptance testing, and post-production service & incident management. Supported finance by managing financial period pacing & quarterly close for $10M IT budget. Responsible for all IT program financial reporting, estimating, capitalization determination, fixed asset analysis, and cost bill back & liquidations. Worked with vendors and IT project managers to ensure timely invoicing and compliance to all financial rules and policies. Show less Managed $36M budget & financial activities for overall IT organization. Drove financial process simplification by leveraging Change Acceleration (CAP), Six Sigma DMAIC/DFSS, and LEAN tools to automate processes for financial reporting and estimating. Developed templates, procedures and tools for auditing capitalization, tracking fixed assets & ensuring compliance on invoicing & liquidations. Identified $2M in base cost reduction opportunities and $4M in productivity benefits. Led Quality Assurance team as part of Program Management Office for a new Oracle ERP program. Formulated the testing strategy, designed the processes & tools, and executed multiple rounds of system integration testing & user acceptance testing across multiple releases. As part of PMO, designed & implemented various processes, tools, and metrics to improve project transparency and reduce risk. Show less Managed three IT teams across Production Operations, Application Development, and Data Warehousing. Delivered $10M in benefits annually by implementing 200+ yearly changes to 10 production applications. Drove 5-10% cost-out annually via productivity initiatives & sourcing reviews. Delivered $10M productivity by redesigning billing applications, reports and analytics for finance teams. Responsible for $15M budget planning, financial pacing, and period closures for overall IT organization in Contractual Services. Show less Managed multiple projects focused on improving data governance and data management across HR, Sales & Marketing. Designed & launched Employee Master Data Management tools & processes to improve the governance and consumption of employee data throughout the enterprise. Improved customer data management by redesigning Customer Master File and improving external integrations with Dunn & Bradstreet . Launched document management solutions for Marketing to improve consolidation and access to key marketing and communication materials. Show less

  • Senior Staff Technical Program Manager

    Jul 2013 - Jun 2017

  • IT Program Manager, Power Generation Services

    Jan 2010 - Jul 2013

  • IT Team Leader, Contractual Services

    Sept 2006 - Jan 2010

  • IT Program Manager, HR, Sales & Marketing

    Oct 2002 - Sept 2006

  • Six Sigma Blackbelt, Digital Cockpit

    Nov 2000 - Oct 2002

  • IT Leadership Program & IT Project Manager

    Jun 1997 - Nov 2000
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  Mt. Bethel Christian Academy

  Jul 2018 - now

  Technology, Computer Science, Robotics & STEM Teacher

  Upper School Computer Science teacher, Middle School Technology & STEM teacher, and K-12 Robotics Coordinator. - Teach AP Computer Science A. Mentor 12th grade computer science capstone projects.- Teach middle school classes involving hands-on application of technology, design thinking, and engineering concepts. Projects involve CAD (Fusion 360, TinkerCad), 3D Printing, Animatronics & Smart Devices, SeaPerch Underwater ROVs, Solar Cars, Civil Engineering, Biomedical, and Robotics projects.- Teach 8th grade robotics class based on FIRST Tech Challenge hardware and software. First Semester Project: Christmas Parade of Robots. Second Semester project: custom competition Carnival Madness.- Coach two high school robotics FIRST Tech Challenge teams "Batteries Not Included" 10219 and 17241. Advanced to Georgia State Championships (2024). Attended FIRST Worlds Championship two times. Award winner at both State Championships and League Championship for past five years. - Coach elementary and middle school robotics FLL teams. Received Regional Champion Award (2020, 2021, 2023). Super Regional Champion Awards (2020,2021). Innovation Project Awards (2020,2021).- Launched Intelligent Robotic Systems (IRS) lab to introduce students to machine learning, computer vision, SLAM, LIDAR, ROS, and advanced robotic technologies.- Mentor Pope High School VEX Competition Robotics team.- Developed contemporary STEM & Technology curriculum for K-8. - Designed & launched the Innovation Lab, a dedicated classroom maker-space to host the STEM classes and robotics programs. Created K-12 STEM annual budget. Show less