Experience

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  Egenting sdn bhd (based in resort world genting)

  Feb 2008 - Nov 2013

  It executive

  •Perform daily Data Centre and Backup Recovery operation and support. •Perform daily Backup and Data Centre Reporting and case support. •Provide 1st or 2nd level support in Backup and Recovery;coordinate with vendor for 3rd level support to resolve backup related issues. •Perform backup recovery for systems errors and unexpected data loss. •Advise on new system backup strategy, tapes and license for others team projects. Backup devices troubleshooting and replacement. •Standby for Data Centre Facilities Maintenance and breakdown. •Vendor management for preventive maintenance and facilities breakdown. •Liaise for technical and procurement matters. •Capacity Planning and Inventory Management for Data Centre and Backup. •Standby for 24x7 production environment. •Perform or assist in small to medium scale IT project management and implementation. •Participate actively in process documentations as well as policies and procedures endorsements. •Attend Disaster Recovery and System upgrade Exercise for backup recovery. •Monitor and ensure service level agreement (SLA) is met. •As the senior engineer to assist team leader to manage and ensure smooth operation in Data Centre and Backup. •Work closely with team leader for projects in Data Centre and Backup. •Attend internal and external audits session with Team Leader. •Provide operation training, knowledge transfer and hands-on to team members. •Provide operation enhancement and improvement recommendation to Team Leader Show less

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  Public mutual berhad

  Nov 2013 - now

  Senior server administrator

  Install, maintain and upgrade servers, OS and applications supportBackup & Data Centre operation and supportAttend Disaster Recovery for system recovery and supportPerform or assist in small to big scale IT project implementation.