Felipe Villarroel

Experience

• 

  Duoc UC

  Mar 2010 - Mar 2013

  IT Junior Analyst

  on-site support and client atention, installation of lab computers and support in educational events.

• 

  Professional institute of hydraulics

  Jun 2013 - Oct 2013

  IT Analyst

  on-site support and server administration, networking responsible and changes proposals, implementation of chat and inventory services under linux (openfire and ocsinventory)

• 

  Stefanini (Goodyear)

  Feb 2014 - Oct 2014

  IT Analyst

  24x7 on-site support in client office, monitoring of production machines and server configuration.

• 

  Duoc UC

  Jul 2018 - Apr 2019

  Onsite support and client atention, responsible of computer labs, responsible of virtual environment on hyper-v and vmware, chat and license servers. Taller de dibujo en sede Maipu para alumnos y administrativos.

  • IT Support

    Apr 2015 - Apr 2019

  • Profesor de ilustración

    Jul 2018 - Oct 2018
• 

  IDEMIA

  Apr 2019 - Nov 2022

  IT Support Engineer

  Responsible of infraestructure and corporate TI support in Chile branch

• 

  ModMed

  Nov 2022 - now

  ● Responsible for the technical implementation and delivery of products/services.● Coordinate with the TIS department team to manage decisions and processes during the implementation period.● Lead technical calls with the TIS department and validate all requirements are met for a given project/timeline.● Perform configurations for client technical implementations.● Act as a Chile escalation to resolve all TIS department requests during the implementation phase.● Perform data extractions and manage processes from start to finish for technical tasks.● Document problems and resolutions in CRM software.● Perform tasks off-hours as needed to complete specific projects or tasks. Show less

  • Integration Consultant II

    Mar 2025 - now

  • Integration Consultant

    May 2023 - Mar 2025

  • Technical Consultant

    Nov 2022 - May 2023