Talk to sales Try for Free
Sharon Albacete

Sharon Albacete

Program Coordinator and Executive Assistant to the Dean

Followers of Sharon Albacete731 followers
location of Sharon AlbaceteMetro Manila, National Capital Region, Philippines

Connect with Sharon Albacete to Send Message

Connect

Connect with Sharon Albacete to Send Message

Connect

  • Timeline

  • About me

    Account Manager at NetSuite

  • Education

    • Easter College, Inc., Baguio City

      2012 - 2013
      Methods of Teaching Teaching Methodologies

      Activities and Societies: Passed the Licensure Examination for Teachers in Baguio City Took Teaching Units for Technology and Livelihood Education

    • St. Mary's Academy

      1992 - 1996
      High School High School/Secondary Diplomas and Certificates

    • De La Salle-College of Saint Benilde

      2000 - 2002
      Computer Secretarial Course

    • De La Salle-College of Saint Benilde

      2003 - 2007
      Bachelor of Science in Business Administration major in Marketing Management Marketing Management

      Activities and Societies: Junior Marketing Association (JMA) I was a Program Coordinator / Executive Assistant to the Dean when I studied at De La Salle-College of Saint Benilde.

    • De La Salle University

      2017 - 2021
      Master of Education Educational Leadership and Administration, General

  • Experience

    • De La Salle-College of Saint Benilde - School of Professional and Continuing Education (SPaCE)

      Jun 2002 - Jan 2006
      Program Coordinator and Executive Assistant to the Dean

      - Provided admin/clerical tasks to the Dean- Program Coordinator for Diploma Program in Real Estate Management and Diploma Program in Professional Events Management

    • Excellent Mart Pharmacy and Convenience Stores – Fort Bonifacio Corp.

      Jan 2006 - Nov 2006
      Executive Assistant to the Managing Director and Employee Relations Officer

      Provided clerical/admin tasks to the Managing Director

    • West Contact Services

      Dec 2006 - May 2007
      Part Time Call Center Agent

      Took calls for Home TV Shopping clients

    • IBM Daksh Business Process Services Philippines Inc.

      May 2007 - Jun 2011
      Senior Customer Care Specialist – Sprint Postpaid Mobile

      Provided customer service support to Sprint Postpaid Mobile clients based in the US

    • 24/7 Customer Phils. Inc.

      Jun 2011 - Dec 2011
      Customer Service Advisor – T-Mobile UK

      Provide customer service support to T-Mobile postpaid mobile clients based in United Kingdom (UK)

    • Serco Global Services

      Jan 2012 - Mar 2013
      Customer Services Advisor – Barclays Corporate Banking

      Provided customer and technical service support to Barclays Internet Banking clients

    • ANZ

      Mar 2013 - Jul 2014
      Collections Officer - Retail Credit Cards

      Did Outbound calls to ANZ personal credit cards customers

    • Microsoft Philippines

      Jul 2014 - Jul 2016
      Partner Sales Support Specialist - Microsoft Business Solutions

      • Worked closely with partners to have visibility on clients’ service maintenance plan renewal month-on-month.• Identified the install base renewals for FY15.• Worked with Partner Sales Executive to identify events and marketing activities for lead generation.• Responsible for making sure that BREP Recapture Rate will be achieved which contributed for Dynamics Team to meet target for H1 FY15.• Articulated Partners readiness, requirements and competencies needed for them to achieve the required BREP Recapture Rate.• Established both Partner and Client BREP education by presentation the value and benefits of being updated on the service maintenance plan.• Meet clients with BREP renewal challenges as early as possible to rectify the issues being encountered.• Worked with APOC to help Partners with on BREP amount, concessions and discounts. • Assisted Partner Sales Executive on New Partners’ requirements, certifications and documentations. Show less

    • Application Consulting Training Solutions, Inc.

      Jul 2016 - May 2017
      Partner Sales Specialist

      Generated leads for potential Microsoft Dynamics clients

    • St. Paul University Manila

      May 2017 - Aug 2020
      Senior High School Teacher

      Taught specialized subjects for Accountancy, Business and Management (ABM) Track

    • NetSuite

      Sept 2020 - Jan 2022
      Account Manager

    • Dynata Philippines, Inc.

      Nov 2022 - Jan 2023
      Virtual Market Research Interviewer

    • University of Santo Tomas

      Feb 2023 - now
      Senior High School Teacher

  • Licenses & Certifications

    • Licensure Examination for Teachers

      Philippine Regulatory Commission