Bhanu Prakash

Experience

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  Yada Events, Expedite Group

  Oct 2018 - Dec 2018

  Student Intern

  Key Deliverables: Responsible for preparation of investment memorandum, forecasting of Breakeven and Financial statements, and evaluation of various sources of funding available for start-ups in the UK Worked on financial position of the organization and suggested changes that would attract more investment

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  HDFC Bank

  Jan 2020 - Jun 2023

  Ecommerce Manager

  Key Deliverables: Building roadmap and plans to develop and ensure ecommerce portfolio is executed well across all businesses by working with global and cross-functional teams Responsible for monitoring and tracking transactional and revenue performance, coordinating implementation of corrective actions as necessary Strategizing all eCommerce initiatives to ensure maximum customer acquisition and revenue production  Working with business areas to define business/brand goals and develop digital strategies based on consumer insights, trend analysis and business objectives Driving the eCommerce business to achieve growth and financial goals and providing payment solutions to the Merchant and on boarding them to the E-commerce platform Increasing sales of our product in the right segment to achieve volume and market share Carrying out Merchant Retention to address feedback & escalations services improvement through preventive complaint management and resolving issues within stipulated time Building long-term relationships with Key Merchant or Clients by prospecting/identifying new leads and pitching to the clients for achieving targeted business using digital solutions Risk Monitoring and compliance adherence by the merchant Maintaining client relationships for enterprise corporate accounts, products business, sales, and banking & financial services Exploring business opportunities with existing E-commerce relationship to increase revenue and wallet share Constantly evaluating the E commerce clients within mapped location and leveraging transaction, lending & investment led offerings to acquire new customers Providing support on regulatory approval by engaging with control team within the Bank towards new product and process launch by client Engaging with Ecommerce merchants to build and strengthen relationship to deliver the top line & bottom line deliverables Show less

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  Simpliigence

  Jun 2023 - now

  Salesforce Business Analyst