Amy Johnson-Kemner

Experience

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  Oakley

  Mar 2006 - Oct 2007

  B2B Relations Coordinator for Prescription Eyewear Department

  • Acted as a liaison by facilitating cross-functional team communication between the prescription eye wear lab and the B2B Relations Service team, which resulted in a 15 % decrease in wait time for inbound calls from Optometrists• Ensured quality of product/ service by monitoring the production, shipment, and receipt of the Optometrists’ orders to maintain the estimated time quoted and overall client satisfaction, which aided in our department becoming the highest grossing in revenue in the company Show less

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  Starwood Hotels & Resorts Worldwide, Inc.

  Jan 2008 - May 2011

  Marketing Coordinator/ Restaurant Supervisor

  Created marketing campaigns through social media and designed special menu advertisements to attract a larger client base.Coordinated the operation of the restaurant by acting as a floor manager, responding to customer complaints and feedback and being the liaison between employees and upper management. Analyzed the reported daily sales revenue/loses and prepared an overall summary of events to understand the root causes of problems as well as successes to improve the function of the restaurant. Show less

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  Rodan + Fields

  May 2011 - Jul 2012

  Consultant Support Representative

  • Researched, created solutions, and resolved retail customers and Rodan + Fields Sales Consultants’ queries and complaints through e-mail and inbound phone calls with the highest degree of courtesy and professionalism• Supported the Rodan + Fields Sales Consultants by educating them on new products, services, and marketing strategies

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  Payroll Vault/ Key 2 Accounting

  Aug 2012 - Jul 2013

  Business Development Specialist

  • Created marketing and social media campaigns, such as a Facebook business page, paper newsletters and digital newsletters to market our services to a local clientele • Made out- bound phone calls with potential clients regarding their accounting and payroll needs• Attended networking events to brand our business and build business relationships

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  Cimarron Art, LLC

  Nov 2013 - now

  Owner- Artist- Designer
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  Namast'e Energy Healing, LLC

  Jan 2016 - May 2019

  Owner/ Reiki Master-Teacher/ Life Coach/ Mind, Body, Energy Transformation Coach

  A Life Coach in Integrative Wellness helps a client achieve balance in all four systems: mental, emotional, physical and spiritual.It takes balance in all four systems to achieve health and wellness.In a sixty- minute Life Coaching session we will address where you want to make life changes and remove any unwanted energy blockages. We will also focus on your personal action plan to meet your goals for creating the life you want! Reiki: A healthy body and mind requires sufficient energy circulation – if one’s life force energy is low, then we are more likely to get sick or feel stress, if one’s life force energy is high, we are more capable of being happy and healthy. Reiki is therefore used to raise one’s own life force energy or vibration to live a stronger happier life. https://namasteenergyhealing.com/ Show less

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  American Family Insurance

  Oct 2016 - Aug 2018

  Marketing and Sales Specialist/ Licensed Insurance Representative

  • Retains business by providing excellent customer service; which consist of placing follow- up phone calls, resolving any issues, and answering client’s queries’ on their policies• Built client relations through networking and creating a drip marketing campaign through mailers, social media, e-newsletters and designing and writing advertisements• Assists the Agent by maintaining office organization and clients accounts American Family Mutual Insurance Company, S.I. & its Operating Companies, American Family Life Insurance Company, 6000 American Parkway, Madison WI 53783 Show less

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  Progressive Insurance

  Aug 2018 - Aug 2020

  Claims Administrative Coordinator

  • Acts as a liaison between the Claims Adjustors’ and the clients to retain vehicle total loss paperwork, distribute pay and address any final questions or concerns the customer may have• Responds to a large sum of attorney e-mails in a timely manner regarding the insured’s policy limits sent to us by the state’s District of Insurance office• Organizes in- bound documents received via e-mail, fax, digital media, Federal Express; upload the documents to the correct claim and notify the Claims Adjustor Show less

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  Quicksilver Scientific

  Aug 2020 - Apr 2023

  Marketing Coordinator

  • Maintains the website in WordPress utilizing SEO Analysis to measure where to optimize the website to bring in more traffic and increase sales revenue• Organizes and leads multiple new product development campaigns by delegating tasks and following the project through to the end of completion Customer Experience Representative Team Lead • Educated and placed orders for consumers and practitioners through NetSuite, and utilized Hub Spot for account management, client relations management, and email processes • Resolved conflict with practitioners and consumers regarding order errors, issuing refunds, and shipping inquiries while maintaining a pleasant disposition Show less

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  A Cognitive Connection

  Oct 2023 - now

  Cognitive Connection Coach

  It takes balance in all four systems, Mind, Emotions, Body, and Energy to achieve health and wellness.I coach by using motivational interviewing and goal setting. Also, I use somatic energy work to remove unwanted blocks and trauma with the end goal of my client's finding more peace, fulfillment, and joy in their lives.