
Sarah Brigham
Mortgage Banker

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About me
Customer Success Manager at Duo Security
Education

Chelsea High School
1999 - 2003Bachelor of Arts (BA) Political Science and GovernmentActivities and Societies: 4 year student council member, Senior Class Secretary, Member of the Principals Club, Spanish Club Chair, Organized several memorials activities for lost classmates, Varsity Basketball, 4 year varsity Track and Field,

Eastern Michigan University
2008 - 2010Education Certification Secondary Social StudiesActivities and Societies: Substitute for the Stars

Albion College
2003 - 2007Bachelor of Arts (B.A.) Pre-Law StudiesActivities and Societies: Albion College Volleyball team, Helped the women's basketball team as a member of their scrimmage squad, Reach Dean's list multiple semesters in a row
Experience

Quicken Loans
Jul 2007 - Oct 2007Mortgage Banker* Relentless outbound prospecting* Completed over 100 phone calls daily* Participated on the second highest revenue producing team in the company

The Common Grill
Jun 2008 - Nov 2012Server/Lead BartenderThe Common Grill is a fast paced restaurant that requires precision and excellent from it's employees. It is the belief that when a guest comes in for a dinner they expect an experience above any other. *Servers were responsible for delivery a bread basket, water, and reviewing the specials (which were memorized daily) within a pre-set time to each individual table* Servers were responsible for multiple tasks upon beginning their shifts and ending their shifts. These tasks were important to keeping the restaurant running at full speed. Show less

Professional Education Services Group, LLC
Oct 2010 - Oct 2012Preferred SubstituteAfter acquiring my Secondary Education degree I put down roots in two school districts as a full time preferred substitute teacher. I was exposed to many aspects of education including - *Assisting Administration with daily duties *Organized and prepared testing materials for AP, MEAP, ACT and other standardized tests*Executed multiple standardized testing sessions *Built relationships with staff and students which allowed me to take a more active role beyond that of standard substitutes*Helped Dexter High School Junior class plan and produce their 2011 Prom*Grew my passion for teaching/education daily Show less

MyBuys
Nov 2012 - Sept 2015* Interact directly with business and technical client stakeholders to manage clients' digital marketing and display needs* Produce client-facing presentations analyzing key performance metrics for advertising, CRM, consumer engagement, and digital media* Lead technical validation calls with prospective clients* Conduct on site business reviews and strategy sessions to aid clients in achieving sales and margin growth* Identify cross-channel marketing opportunities for clients looking to maximize brand recognition, market share, and consumer lifetime value Show less *Success penetrating new markets and generating long term business relationships*Ability to define value propositions and new marketing positioning*Developed and refined pricing and proposals*Excellent interpersonal skills*Consultative, needs based analysis sales approach*Channel Management*Developed sales management and marketing solutions based on national territory*Strong and effective communication and negotiating skills*Proven ability to work independently or within a team environment Show less MyBuys is the leader in cross-channel personalization for retailers and consumer brands. We attract, engage, convert and re-engage consumers by capturing insights from each individual's actions, then applying our patent-pending personalization algorithms to predict the products each consumer would most likely purchase. MyBuys presents these products to consumers in a coordinated manner across every point of interaction: on web sites, through email, via display ads, on mobile devices, within social sites and through direct mail. Underlying the MyBuys personalization engine is a Big Data repository representing over 200M consumer profiles and 100 Tbytes of data, which the company uses to deliver real-time product recommendations. More than 400 retailers and consumer brands partner with MyBuys to increase their sales. Show less
Client Success Manager
Apr 2014 - Sept 2015Account Executive
Jun 2013 - Apr 2014Business Development Associate
Nov 2012 - Jun 2013

Greenhills High School
Jun 2015 - nowAssistant Varsity Volleyball Coach
Nutshell CRM
Sept 2015 - Dec 2017* Created and lead the onboarding project management team and tracked success through data analytics* Built out the onboarding process for new customers and helped them customize their software based on individual business needs* Assisted in the launch of a database adoption guarantee program by building customer content and managing adoption rates*Managed a book of 61 businesses spanning small to enterprise Customers *Helping build out an effective and successful sales team*Tracking goals on a weekly basis, analyzing data and sharing metrics with the greater team*Developing a central knowledge database for a new sales team*Ran and organized the hiring and on boarding process for new SDR hires*Initiated and organized materials to be sent to customers as the first touch
Customer Success Manager
Apr 2017 - Dec 2017Account Executive
Sept 2015 - Dec 2017

Duo Security
Dec 2017 - Nov 2018Customer Success Manager
Licenses & Certifications

Secondary Social Studies Education Certification
Apr 2011
Volunteer Experience
Head Volunteer
Issued by Chelsea Dog Park
Associated with Sarah BrighamHead Coach for u14 Team
Issued by Huron Valley Volleyball Club on Dec 2014
Associated with Sarah Brigham
Languages
- spSpanish
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