Sello Leburu

Experience

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  Nature's Health Prroducts

  Jan 2006 - Jan 2008

  IT Administrator

  Trainee IT Support Technician

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  Netsurit

  May 2008 - May 2010

  IT Support Consultant

  •Support Windows XP, Windows 7, workstations, as well hardware/software installations and upgrades and general networking, phone, printer and desktop support.•Set up, configure desktop, laptop PC’s. Perform preventative maintenance and install upgrades and options.•Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems; makes repairs and corrections where required •Currently involved in the support of Microsoft Windows XP, Vista, 7 and Office 2003 & 2007 •Assisting users with day to day computer problems Show less

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  Clientele Life

  Jun 2010 - May 2012

  Desktop Support Technician

  •Provide hardware & software support for workstation PCs and laptops •Installing, Configuring, Maintaining and Troubleshooting of user workstations on the company LAN and WAN.•Format and Reload user machines. Ensure all users data is backed up and secured safely before formatting and reloading•Ensure that the user’s virus pattern files and Microsoft updates are always updated on completion of calls.•Installation of new machines onto the domain.•Ensure the correct software is loaded and tested onto the user’s machine before delivery.•Connecting users to 3G, wireless and remote access systems.Managing new workstation and software roll outs. Show less

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  MWEB

  May 2012 - Nov 2014

  Client Support Technician

  Deliver first & second line technical support on all workstations within area of service. Responsible for upgrading and maintaining end-user software versions and equipment. Co-ordinate, install, set up and complete departmental moves with regards to IT equipment Effective and efficient handling of assigned incidents Maintenance of all hardware on workstations Ensure end user satisfaction with excellent service with regards to assigned incidents. Professional and efficient communication to relevant stakeholders. Support effective teamwork Engage with appropriate training interventions to promote own professional development. Share and transfer of product, process and system knowledge. Show less

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  JSE

  Dec 2014 - now

  Desktop Print Telephony Support Specialist