
Aya Mansour
Trainee

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About me
Trainer & Quality assurance in contact centre department at Banque du Caire
Education

Helwan University Cairo
2014 - 2018Bachelor’s Degree Economics of Foreign Trade GoodStudy Commerce and Business Administration department of Foreign Trade Economics (From 2014 - To 2018)
Experience

Egyptian arab land bank
Aug 2016 - Aug 2016TraineeEgyptian Arab Land Bank an Egyptian bank, is one of the oldest banks in Egypt, was established in 1880 under the name of the Egyptian Real Estate Bank, and in 1999 was renamed and became the Egyptian Arab Land Bank is currently.The field of my training in: (Knowledge most of the departments of the bank)-Manage loan accounts-Manage Employees Affairs-Operation-Current Accounts

Update CU
Nov 2016 - Nov 2017Logistics & ProductionUpdate is a students' activity held in faculty of commerce Cairo University.Owing to the fact that today's students are the future's leaders as well as understanding our responsibility towards our nation, we're offering better educational techniques in a values oriented system those could help enhance students' capabilities and enable them to be influential leaders able to develop their communities through diverse workshops & effective work environment providing them with the necessary skills & practices of management sciences in order to realize the dynamics of the real business markets to be able to fit and get the most out of the available opportunities in business markets, that’s not everything Update encourages students to societies' development & provides the environment and the opportunity for youth to express their ideas, ask, experience, learn and act to end up the chain of exchange successfully-Team logistics responsible for events planning . organizing and coordinating ,Decoration and building booth and standing for the booth reception printing any needs material for Update ( T-shirts, bags , IDs , banners , etc) Show less

Our vision
Mar 2017 - May 2017Delegate of Banking"OUR VISION" Conference is an annual student conference which is held in Cairo University since educational year 2006/2007. OUR VISION Founded in Faculty of Commerce.Through 7 years, Our Vision prepared students to labor market in various fields by offering workshops (Banking-Marketing - Sales- HR- Business- PM -etc..)-Banking Council :Introduction to the banking system , Retail Banking Operations, Banking , Types of banks , Business etiquette

Egyptian Banking System Model - EBSM
Aug 2017 - Jul 2018Logistics & ProductionA simulation model of the Egyptian Banking System at the Faculty of Economics and Political Science, Cairo University. It aims to teach the student all about the Egyptian banking system; its history, its importance, the fundamental role it plays to support the economic and social development, and to help the students acquire the knowledge and necessary skills in banking and monetary transactions. Furthermore, the model develops the personal skills of the students, helps grow their decision making potentials, and prepares a generation that is ready to lead the future.Our vision is to provide senior students with proper training and education to prepare them for working in the banking sector. Also, the model benefits from these students through their suggestions for developing the banking and monetary services to match the needs of the younger generations.Our Sponsors:Platinum Sponsors:EBE, QNB and Crédit Agricole Golden Sponsor:Banque du CaireOur Partners: Egyptian Banking InstituteBanque Misr Show less

Ministry of Trade and Industry
Aug 2017 - Aug 2017TraineeThe Egyptian Ministry of Commerce and Industry is the ministry responsible for foreign trade and industry in the Arab Republic of Egypt, number of establishments affiliated to the Ministry of trade and Industry is 33 and it has been training in the Export Development Fund (It is a branch of the ministry)

Egyptian Banking Institute
Jan 2018 - Mar 2018DelegatePrinciple of banking

Fetchr
Oct 2018 - Jan 2019Customer Service Representative
Banque du Caire
Oct 2019 - nowTrainer & Quality assurance at contact centre department
Trainer and Quality assurance
Nov 2022 - nowCustomer Service Representative
Oct 2019 - Oct 2022
Licenses & Certifications

Critical thinking
Ilmy inc.Feb 2017
Technology
MicrosoftAug 2016
Innovation camp
INJAZ EgyptMar 2016
Effective Leadership
HPMar 2016
Honors & Awards
- Awarded to Aya MansourENGAGE UN Women Jun 2016 Best project,The idea of the project: is summarized in the cultivation of the roofs of blocks Ain Al-Sira vegetables through Aquaponics SystemThis project will contribute to the air cleaner is especially Ain Al-Sira because it is full of persistent organic pollutants that threaten the health of the population, there are many tanneries around it also contributes to the transformation of the Ain Al-Sira to productive area and improve social security and access to health vegetables
- Awarded to Aya MansourBest committee Khatwa Team Mar 2016 Art committee We draw paintings related to human development sessions
Volunteer Experience
External organizer
Issued by Resala Charity Organization | جمعية رسالة للأعمال الخيرية on Feb 2016
Associated with Aya MansourLiteracy teacher
Issued by Alashanek Ya Balady Association for Sustainable Development on Mar 2016
Associated with Aya MansourLogistics & Production
Issued by Update CU on Nov 2016
Associated with Aya MansourOrganizer
Issued by Misr El Kheir Foundation MEK on Jun 2016
Associated with Aya Mansour
Languages
- arArabic
- enEnglish
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