
Neil Urmatam
Billing & Collections Advisor

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About me
Founding Director of LIAR London Limited
Education

Brunel University London
2004 - 2005Master’s Degree Business, Management, Marketing, and Related Support Services Pass
Brunel University London
2001 - 2004Bachelor’s Degree eCommerce 2:2
Experience

Easynet Group
Feb 2006 - Apr 2010Billing & Collections AdvisorMain duty and responsibilities:Responsibility of own ledger consisting of approximately 300 clientsReconciliations of accounts Credit Control focused on aged debtor accounts Dealing with customer queries via emails, phone calls and when required site meetings Direct Debit run – running reports that generate all direct debits on a weekly basisInvoicing runs – Generating all renewal billing Invoicing new orders and specific corporate orders Run other reports – previously raised reports showing the company’s major debtors, the money collected for the period and credit controllers’ targets. Also generate the weekly batch report indicating outstanding cancellations that require closing for credit note processingAlso have worked in accounts payable raising PO's logging invoices and expensesAchievements:Reducing cancellation and regrade backlog from 393 to 0Reducing turnover of batches from 14 working days to 7 working daysMentoring new staffContributed to reducing aged debt of £1.3m to approximately £494,000 in two and a half months whilst at the SME side of the company Show less

Arkadin
Apr 2010 - Jun 2012Credit ControllerMain duty and responsibilities:Credit Control of 2000 accountsMonthly Credit Card and Direct Debit RunAllocation of cash receiptsAnalysis reporting Cash Analysis - Monitoring of quarterly cash targets and DSO levelsCash Receipt Analysis – Monitoring of monthly cash figuresYearly Comparative Analysis – Breakdown outlining which payment methods generated most revenue Credit Balance Analysis – Monthly reporting of unallocated cash and duplicate paymentsMonthly billing run Setting up client pricing plans and additional debits to ensure billing run is correctRaising credits, Write offs/onsMonthly AMEX Purchase card payment run for Sony Mobile using Payment Link Online Resolving billing queries regarding incorrect pricing, usage and general adminCredit CheckingAchievements:Involved in the handover/training of staff for the new Montpellier office. This involved going to France and ensuring the new department was up to speed with the processes of the function. Set up direct debit process for the Irish subsidiary. Contributed to reducing the DSO from 66 days to 51 days.Written training manuals for departmental processes, which were not yet produced (administration, bad debt write offs, journals)Took over accounts from manager with debts dating back to 2008. Managed to recoup bulk of debt by arranging several conference calls with clients in UK and India, meetings with sales and putting together new invoices to fit customers billing system. This was within the first 6 monthsInitiated monthly reminder letters process to cover those accounts that were we are unable to contactInvolved in various projects including Direct Debit initiative, credit balance clean up, factoring Assisted in running department whilst manager was on annual leave. Involved taking over, arranging department meetings and setting team agendas Show less

Totaljobs Group
Sept 2012 - nowI am responsible for approximately 1000 clients with values from £100-£300,000 plus. Within the role my day to day duties are to contact clients for payment and to ensure all invoices are cleared within the company's payment terms. I also assist in credit checking sales leads to determine whether credit terms are given.Resolving billing queries regarding pricing issues, incorrect billing details, incorrect pricing and allocationsOther duties include:Month End ReportingAnalysis Reporting - Overdue Debt – Breakdown of aged debt Ledger Breakdown – Breakdown of where debt is sitting on the aged profileCredit Controller Collection Breakdown – Analysis of where each credit controller’s debt sitsCollections Summary – Collection figures in relation to targetPayment Trend – Client payment trends. Credit Controller Collections Summary – Collection figures in relations to individual targets Rolling debt Report – monitoring current invoices rolling into 60 plus days overdueCash AllocationTaking Credit Card PaymentCheque allocationsWrite off and RefundsAchievementsI have contributed to reducing the DSO from 74 days to 48 days.Written training manuals for departmental processes, (Month End, )Initiated the majority of the credit control analysis reports within the department Contributed towards the transition of the billing function from customer service to financeInvolved in the transition of the aged debt profile of Milkround, which was acquired by the Group in 2016 Show less
Senior Credit Controller
Oct 2017 - nowCredit Controller
Sept 2012 - now

LIAR London Limited
Jun 2016 - nowFounding DirectorAs the Founding Director of LIAR London my role is to oversee the overall operations of the company from sales strategies, finances, marketing, product development and liaising with board members on ways to develop the brand.#LIAR#LoyaltyIsAbsoluteRespect
Licenses & Certifications

CICM Level 3
Volunteer Experience
helper
Issued by What You Do Matters Ltd on Nov 2014
Associated with Neil Urmatam
Languages
- enEnglish
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