Tukaram Chikane

Experience

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  Axis Bank

  Jul 2020 - Mar 2022

  Assistant Manager

   Managed customer service request. Maker for branch transactions. Relationship building over call to get cross sale and excellent feedback for interaction made.

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  Axis Bank Limited

  Apr 2022 - Feb 2023

  Deputy Manager

  Monitoring daily operations and Authorizer/checker for transactions. Established trustful relationships with customers through effective communication skills. Maintained records of all operational activities for future reference. Resolved customer issues in an efficient and timely manner.

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  IndusInd Bank

  Mar 2023 - Feb 2025

  Deputy Manager

  Retail branch banking operations, audit and quality controll, invoice process, dispute handling, operational accounting procedures

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  YES BANK

  Jan 2025 - now

  Deputy Branch Manager

  Managing daily branch compliance and operations, KYC pre screening and onboarding customer, Monitoring transactions and understanding pattern of transaction, reporting STR/SAR. Utilizing knowledge of AML laws and govt regulation policies. Collaborating with law enforcement to trace laundered funds.Customer risk profiling and customer on-site field verification.MS Office proficient  Database management  Reporting and analysis  Multi-tasking strength  Efficient  Problem-Solving  Time Management Abilities  Highly accurate  Critical thinking skills  Analytical problem solver  Exceptional communication abilities Show less