Nagarajan Kanagam

Experience

• 

  A.P. Moller - Maersk

  Jul 2007 - Sept 2018

  • Provided expert IT support, troubleshoot issues, and implemented solutions for complex systems and applications.• Leveraged .Net, SQL, RPA-AA, WINSHUTTLE, and Agile methodology to automate diverse financial processes effectively.• Facilitated Kai-Zen events to harness collective insights, fostering innovation and continuous improvement.• Integrated IT risk approach in Tech portfolios, ensuring Maersk’s standards and quality principles were followed.• Administered access to legacy systems; oversaw publishing and maintenance for seamless operations.o Finance – AR - Invoice processing with Oracle application o Finance – AR - Query handling for AR process o Finance – ATR - MEC cycle processing, Interface document process. Show less • Analyzed and optimized business processes to enhance efficiency, productivity, and quality in alignment with objectives.• Developed and implemented process documentation, including workflows, SOPs, and manuals for standardized operations.• Played a pivotal role in the implementation team, specializing in data carving, UAT execution, and QC result dissemination.• Monitored key performance indicators (KPIs) and metrics to track process effectiveness, making data-driven recommendations for enhancements. Show less • Managed end-to-end project lifecycles, ensuring scope, timeline, and budget adherence while coordinating cross-functional teams.• Facilitated stakeholder communication, ensuring alignment on project objectives and progress and delivering regular status reports.• Utilized project management tools to track and report progress, identifying risks and implementing mitigation strategies.• Developed project documentation, including plans, schedules, and resource allocation, to support effective execution.• Led post-project evaluation, analyzing outcomes, and capturing lessons learned for continuous improvement. Show less

  • Information Technology Services

    Jul 2016 - Sept 2018

  • Business Process Analyst

    Jun 2013 - Jul 2016

  • Project Specialist

    Jul 2010 - May 2013

  • Associate

    Jul 2007 - Jul 2010
• 

  Philips

  Sept 2018 - now

  • Lead strategic planning and execution of Automation activities using various technologies for seamless operations.• Direct the development of End-to-End solutions, overseeing data scrapping to dashboard creation with PowerBI.• Provide expert guidance and collaborate with Application Developers to ensure optimal database design implementation.• Evaluate and recommend software components and tools, driving continuous improvement in system capabilities.• Act as the key liaison between the Automation team and non-technical departments, ensuring seamless integration.• Monitor key performance indicators (KPIs) to track service quality, compliance, and operational effectiveness.• Provide leadership and mentorship to a diverse team, fostering a culture of innovation and professional development Show less • Supported the oversight of Automation activities, ensuring effective utilization of tools like Power App, .Net, etc.• Oversaw day-to-day operations of the Global Business Services unit, ensuring adherence to established processes.• Identified opportunities for process optimization and efficiency gains, leading initiatives to streamline workflows.• Prepared and delivered regular performance reports, KPI metrics, and dashboards to management.• Analyzed data to identify trends, areas for improvement, and opportunities for goal achievement Show less

  • Reporting & Automation - Manager

    Mar 2021 - now

  • Deputy Manager

    Sept 2018 - Feb 2021