Sai Dasari

Experience

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  Kaiser Permanente

  May 2019 - Aug 2019

  KP Insight Intern

  - Engineered a 2-step program using Excel VBA and SAS that retools raw data scraped from Jira to produce a weekly consolidated productivity report tracking team member efficiency, resulting in an overall increase in accountability and productivity by 30%.- Performed data validation testing to determine client eligibility for Medi-Cal Managed Care, helping increase accuracy and thoroughness of client information database.- Participated in Agile development processes, contributing to sprint planning, daily stand-ups, and retrospectives, thereby gaining valuable experience in software development and project management methodologies. Show less

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  Igebra.ai

  Aug 2020 - Jul 2021

  Math++ Instructor

  - Designed and implemented a comprehensive curriculum integrating mathematics and coding concepts, improving problem-solving and data literacy skills for 2nd and 3rd grade students.- Leveraged introductory programming languages like Kojo to develop modular, scalable learning modules, demonstrating ability to break down complex systems into accessible and manageable components.- Incorporated real-time feedback mechanisms and personalized learning paths, resulting in 30% improvement in student test scores. Show less

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  Amazon Web Services (AWS)

  Jul 2021 - now

  Cloud Support Engineer

  - Served as a designated RDS MySQL Subject Matter Expert, providing advanced technical support and troubleshooting for Relational Database Services, including MySQL, Aurora, SQL Server, and Database Migration Service, ensuring 99.99% uptime for enterprise-level client systems.- Leveraged MySQL certification to design and implement industry-leading best practices for database management, resulting in over 15 seconds improvement in query performance for key enterprise clients such as Airbnb, Netflix, and Disney.- Conducted specialized training sessions for SME candidates, enhancing their overall expertise in concepts such as Architecture, Replication, Crash recovery, and Locking, receiving a +100 Net Promoter Score.- Developed and reviewed public documentation and mass communications for RDS MySQL, improving self-service capabilities of over 11,000 users.- Conducted comprehensive CPQ analysis on over 1000 MySQL tickets in order to produce 10 new pieces of public documentation, while also integrating Amazon Q (generative AI-powered assistant) within RDS Support Center, improving the ticket resolution without escalation rate to 96.8%. Show less