Alex Bissell

Experience

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  Marriott Hotels

  Jan 2011 - Jan 2013

  Sales Associate
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  Graduate School USA

  Jun 2013 - Aug 2013

  International Institute Intern
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  BIGEYE

  Jan 2014 - May 2014

  Marketing and Advertising Intern
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  Gyro

  Jan 2014 - Jan 2016

  New Business Executive

  As the world’s first full-service global creative B2B powerhouse, our mission is to create ideas that are humanly relevant. gyro is Advertising Age’s 2016 B2B Agency of the Year, B2B Marketing's 2018 U.S. Top Shop, and the BMA’s 2014-2016 Global B2B Agency of the Year. Our 700 creative minds in 16 offices work with top companies, including Aflac, Danone, eBay, Google, HP, John Deere, Teva, USG and Vodafone. gyro is a part of the Denstu Aegis Network, which is the 2018 and 2017 MediaPost Holding Company of the Year. Show less

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  LEWIS Global Communications

  Jan 2017 - Jan 2018

  Business Development Manager

  LEWIS provides full PR, marketing and digital services to drive tangible results for clients around the world. Its agile approach allows brands to adapt to market opportunities and win the war for relevance. Consistently named as one of the industry's fastest-growing agencies, LEWIS has 550 staff across 29 offices throughout Asia, Europe and North America.

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  Vettery

  Jan 2018 - Mar 2020

  Deliver best in class account management/ customer support to our biggest accounts (48 total covering New York, San Francisco, Boston, Chicago, and D.C.) by building deep, consultative relationships with senior hiring managers and C-suite leaders - I serve as the primary touchpoint. Understand clients’ unique hiring goals, align business strategy with the Vettery platform as a solution, and work to maximize the value of each subscription Consistently close subscription renewal deals and upsell key accounts with a pipeline of $1.4m+Perform Quarterly Business Reviews to track account activity to identify churn risk and work proactively to eliminate that risk Act as a liaison between customer and product, channeling recurring customer inquiries to all areas of the business such as engineering, marketing, design, and product. Show less

  • Account Manager

    Jan 2019 - Mar 2020

  • Account Executive

    Jan 2018 - Jan 2019
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  MongoDB

  Mar 2020 - Oct 2023

  • Strategic Customer Success Manager

    Nov 2021 - Oct 2023

  • Senior Customer Success Manager

    May 2021 - Nov 2021

  • Customer Success Manager

    Mar 2020 - May 2021
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  Kong Inc.

  Nov 2023 - now

  Staff Customer Success Manager