Nirav Bhatt

Nirav Bhatt

Technical Support Executive

Followers of Nirav Bhatt479 followers
location of Nirav BhattMumbai, Maharashtra, India

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  • Timeline

  • About me

    Sr.Manager IT

  • Education

    • Maharashtra State Board of Secondary & Higher Secondary Education

      2000 -
      SSC
    • Mithibai College of Arts Chauhan Institute of Science and A.J. College of Commerce and Economics

      2002 -
      MCVC - Engineering Technology
  • Experience

    • Big Byte Computers

      Nov 2004 - Dec 2006
      Technical Support Executive

      November 2004 - Dec. 2006, worked as a Technical Support Executive.Responsibility & Achievements:• Hardware maintenance. • Coordination with various regional vendor/engineers to ensure less downtime of any system.• Technical support to User. • Local Area Network (LAN) Support.• Resolves Hardware & Networking problems related with PC.• Installation of Operating Systems (Win XP, Win 2003 Server).

    • NILKAMAL TECHNOLOGY GROUP

      Dec 2006 - Oct 2007
      Network Administrator

      December 2006 – Oct. 2007, worked with as a Network Administrator.NILKAMAL TECHNOLOGY GROUP is basically into IT Infrastructure Implementation. Responsibility & Achievements:• Vendor Management.• Team management. • Client Support (Internal/External)• Network Survey, designing, project implementation and documentation.• Extensive experience in installing, configuring and maintaining end user workstations of various hardware and software configurations to participate in network computing.• Implemented LAN project with fiber cable backbone.• Network Audit.• Server Implementation & Management.• Windows NT & 2k Server administration.• Oracle Installation and connectivity with database server.• Installation of client Software and configuration. Show less

    • TOPS GRUP Ltd.

      Oct 2007 - Aug 2012
      Manager – IT

      October 2007-August 2012, worked as a Regional Network Administrator & handling Western Mumbai Region.Promoted as Manager – IT in the year 2009 to till date, handling Corporate Office, Western and Central Mumbai Region.Responsibility:• Team Management.• Vendor Management • Supervise and manage the overall performance of staff in department.• Analyzing, reporting, giving recommendations and developing strategies on how to improve quality and quantity.• Achieve business and organization goals, visions and objectives• Documentation (IT Policies Implementation & Planning)• Performance of IT team (Motivational Training & Monitoring)• Up-time of IT – Infrastructure.• Windows Management.• Group Policies.• Security of Servers & Network. • Backup process.• Future planning for Infrastructure Team.• Escalation Matrix.• MPLS Project with SIFY.• Creation of Email ID and Configuration in client computer.• Hardware maintenance.• Giving technical support to regional & branches offices.• Installation of oracle software and connectivity with database.• Support for Local Area Network (LAN).• Daily backup of Email & Desktop user.• Biometrics device & data base server manage – (Online Attendance). Show less

    • NOVEX Communications Pvt. Ltd.

      Aug 2012 - Mar 2014
      System Administrator-IT

      From September 2012 working as a System Administrator and handling Head Office.Novex is a leading satellite channel distribution company in India and has a very strong tie up with broadcasters like ESPN, MSM-DISCOVERY, Colors, CNBC, MTV, HISTORY etc,Responsibility:• User administration (setup and maintaining account) • Maintaining system • Verify that peripherals are working properly • Quickly arrange repair for hardware in occasion of hardware failure • Monitor system performance • Install software • Create a backup and recovery policy • Monitor network communication • Update system as soon as new version of OS and application software comes out • Implement the policies for the use of the computer system and network • Setup security policies for users. A system admin must have a strong grasp of computer security (e.g. firewalls and intrusion detection systems• Create new users • Resetting user passwords • Lock/unlock user accounts • Monitor server security • Monitor special services etc• Builds and maintains vendor relationships and manages the purchase of hardware and software products. • Manages the purchasing of all software, hardware and other IT supplies at the regional level. • Ensures that company assets are maintained responsibly. • Manages day-to-day internal interaction Show less

    • Sankpal Realty

      Mar 2014 - Dec 2014
      System Administrator

      From March 2014 working as a System Administrator and handling Head Office.The SANKPAL GROUP has achieved magnificent success in accomplishing the awe aspiring and splendid bungalow scheme, “96 MONSOON VILLAS” at Lonavala in a joint venture with the Dattani Group.Responsibility:Administering Microsoft windows server 2003, Active Directory Structure.Installation, configuration and administration of Windows 2003/2008.Installation, configuration and administration of Windows XP/7 Client OS.Configuring and managed DHCP, DNS and Active Directory.Active Directory Management (User/Group creation, modification, GPO etc.) Configuring Network Printers and Assigning Folder Permissions to users.Troubleshooting LAN Connectivity related problemsServers Avamar Mobile Backup (Remote System’s Backup Management)Expertise in Remote Session Tools like WebEx, Logmein and Lync.Administration BES (Blackberry Enterprise Server).Configuring and troubleshooting the Blackberry Issues.Troubleshoot Outlook mail issues and managing user’s mail box.Troubleshoot all entire software’s and system issue.Connecting Video Conferencing through RMX server.Configuring mails on BB, iPhone, tablets and android phones.Handling MacAfee Endpoint encryption. Show less

    • Mantri Realty Ltd

      Dec 2014 - Jul 2015
      Sr.Executive IT

      Documentation (IT Policies Implementation & Planning)Pan India Inventory manage and update.Handling Pan India IT Team.Install and Configure the Attendance Software in all brach.Handling Domain Control.Responsibility of vendor management in client site.Install & Configure the Wireless Router (Access Point).Install Firewall Cyberroam & Create User & Group in this Firewall and assign the Web Filter Policy.Responsibility of vendor management in client site.Configuring Network Printers and Assigning Folder Permissions to users.Troubleshooting LAN Connectivity related problemsConfiguring and troubleshooting the Blackberry Issues.Troubleshoot Outlook mail issues and managing user’s mail box.Troubleshoot all entire software’s and system issue.User administration (setup and maintaining account) Maintaining system Verify that peripherals are working properly Quickly arrange repair for hardware in occasion of hardware failure Monitor system performance Install software Create a backup and recovery policy Monitor network communication Show less

    • Duster Total Solution Servi..

      Jul 2015 - Dec 2020
      Sr. Executive

      Key Projects and Achievements:• Planned & executed Network Infrastructure for the New Branch office at Pune and Delhi.• Responsibility of mobility and for DTSS - PAN India Locations.• facial attendance for Mumbai, Pune and Delhi office.• Invoices tracking for Operation team.

    • DICITEX FURNISHINGS Pvt. Ltd

      Oct 2021 - Sept 2022
      IT Head

      • Monitor system performance • Install software • Create a backup and recovery policy • Monitor network communication • Documentation (IT Policies Implementation & Planning)• Handling IT Team• Vendor Management • Supervise and manage the overall performance of staff in department.• Analyzing, reporting, giving recommendations and developing strategies on how to improve quality and quantity.• Achieve business and organization goals, visions and objectives• Performance of IT team (Motivational Training & Monitoring)• Up-time of IT – Infrastructure.• Windows Management.• Group Policies.• Security of Servers & Network. Show less

    • CFM Asset Reconstruction Pvt Ltd

      Oct 2022 - Jun 2023
      Sr. Manager IT

      • Running regular checks on network and data security• Identifying and acting on opportunities to improve and update software and systems• Developing and implementing IT policy and best practice guides for the organization• Designing training programs and workshops for staff• Conducting regular system audits• Running and sharing regular operation system reports with senior staff• Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages• Managing and reporting on the allocation of IT budget• Providing direction for IT team members• Identifying opportunities for team training and skills advancement• Team Management.• Vendor Management • Supervise and manage the overall performance of staff in department.• Analyzing, reporting, giving recommendations and developing strategies on how to improve quality and quantity.• Achieve business and organization goals, visions and objectives• Documentation (IT Policies Implementation & Planning)• Performance of IT team (Motivational Training & Monitoring)• Up-time of IT – Infrastructure.• Windows Management.• Group Policies. Show less

  • Licenses & Certifications

    • VMware Certified Professional 5 - Data Center Virtualization (VCP5-DCV)

      Attari Classes-VMware vSphere, AWS Cloud , Azure Cloud, Windows Server-MCSE & CCNA Training
    • Cisco Certified Network Associate Security (CCNA)

      RSTForum
      Oct 2021