Jennifer Charlton

Experience

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  Armani Exchange

  Jan 2004 - May 2004

  PR Department Intern

  Managed marketing materials, assembled press packets, and helped to coordinate samples for photo shoots and fashion shows.

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  Siren PR

  Aug 2004 - Dec 2004

  Fashion PR Intern

  Showroom Coordinator. Managed samples, displays, and promo items. Wrote press releases and assisted with planning events. Worked at NY Fashion Week and Nicole Miller's fashion show/launch party.

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  JWT London

  Jun 2005 - Jul 2005

  Account Management Intern

  Selected out of a group of applicants from F.I.T. to be the only NY intern at the London office. Worked on the Reckitt Benckiser, Nestle, and HSBC accounts. Assisted the account teams with research, compiling reels, and creating presentations. Also shadowed various departments including production, creative print + TV, and traffic.

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  Morgan Stanley

  Jan 2006 - May 2006

  Marketing Internship/Assistant to Associate VP

  Private Wealth Management. Created marketing materials, including: pitch letters, emails, follow-up correspondence, and presentations. Prospected for new business. Managed administrative duties using the company's internal software programs.

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  Kaien English Language Training Center, Shanghai, China

  Aug 2006 - Jul 2007

  Business English Teacher

  Taught business English to managers at Fortune 500 companies in Shanghai, including Prada, Lacoste, Electolux, Carrier and Wal-Mart. Lessons were structured to introduce new language skills that applied to real-life business situations, and classes were taught in both groups and one-on-one. Certified to Teach English to Speakers of Other Languages (TESOL).

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  DeVito/Verdi

  Sept 2007 - Aug 2009

  Account Management

  Full-service, independent ad agency. Based in traditional media (broadcast and print), and growing non-traditional and digital. Began as an AAE; promoted to AE while also working in PR (in-house). In addition, built an online forum for the agency, using phpBB3, and introduced the use of version control (via Google Docs). Noticed a huge inefficiency with a software program and asked a developer to write code to improve a process - the result being, something that took 5 hours to do can now be done in 30 minutes without requiring constant attention. Clients in the retail, restaurant, and health care industries. Show less

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  PeopleBrowsr

  Nov 2010 - Oct 2011

  Marketing Communications

  Social media analytics startup with a global presence. Created communications material (including product guides, website copy, blog content and reports) and created a brand voice. Managed US Marketing Communications and social media teams; created strategy and executed tactics. Wrote press releases, secured placements and oversaw media distribution. Planned events and booked speaking engagements.

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  Night Agency

  Nov 2011 - Mar 2012

  Social Media Manager

  Project to help launch Doodle.ly as part of the Night Incubator.

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  Consulate General of Switzerland in New York

  Apr 2012 - Jun 2017

  Communications / Digital / Social Media Strategist

  In early 2012, I was hired by the Swiss Federal Department of Foreign Affairs to launch a social media strategy as part of an e-diplomacy pilot project. In my role at the Consulate General, I managed communications strategy, community + press relations, event planning, and digital/social media. The Consulate General of Switzerland in New York was one of ten Swiss embassies and consulates around the world that participated in the Federal Department of Foreign Affairs e-diplomacy pilot project to research how social media can be used as a tool for public diplomacy. In late 2012, I founded the New York Digital Diplomacy Meetup after recognizing the need for such a community in the diplomatic space. I regularly met with foreign governments and tech startups to discuss how innovative technologies could be used to support public diplomacy efforts. I've organized workshops and events with speakers from Facebook, Twitter, Tumblr and Google. I was also on the Digital Diplomacy Coalition NYC Leadership Team and helped to launch the New York chapter. My speaking engagements have included: SXSW 2013; Society of Foreign Consuls in New York; Social Media Summit NYC 2014; Social Media Analytics Summit Miami 2014; Guest Lecturer at St. Francis College in Brooklyn. I currently sit on the Leadership Team of the Washington, D.C. chapter of the Digital Diplomacy Coalition. Speaker at SXSW 2013 on Digital Diplomacy: http://schedule.sxsw.com/2013/events/event_IAP12986Founder of Digital Diplomacy NY Meetup: http://www.meetup.com/Digital-Diplomacy-New-York/Leadership Board Member of the Digital Diplomacy Coalition: http://www.digidiplomats.org/washington/ Show less

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  Kglobal

  Oct 2017 - Mar 2019

  Account Supervisor

  Strategic communications planning contractor embedded in the corporate communications office of the U.S. Navy Chief of Information at the Pentagon (CHINFO).

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  World Food Program USA

  Apr 2019 - Sept 2019

  Social Media Manager

  Created and deployed impactful digital and social media strategies across a wide variety of online platforms (to 300K+ followers). In charge of all social platforms for WFP USA and coordinated with internal teams to produce branding, policy, donor and humanitarian relief content. Managed #WomenAreHungrier and #ClimateForHunger campaigns.

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  National Geospatial-Intelligence Agency

  Sept 2019 - Jun 2023

  NGA’s social media manager. Strategic Communications for the Chief Information Officer and IT services directorate.

  • Public Affairs Officer - Social Media

    Jan 2022 - Jun 2023

  • Strategic Communications Officer

    Sept 2019 - Jan 2022
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  Office of the Under Secretary of Defense for Intelligence & Security

  Jun 2023 - now

  • Division Chief

    Aug 2024 - now

  • Deputy Division Chief

    Jun 2023 - Aug 2024