Deep Enrich
Stephan Hofmann
Customer Support Representative
208 followers
Augsburg, Bavaria, Germany
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About me
Customer Success Manager @ SAP LeanIX
Education
Städt. Rudolf-Diesel Realschule
1999 - 2003Mittlere Reife Economics
Berufsschule für Kommunikationselektronik München
2003 - 2006IT-Systemelektroniker Informationstechnik
Experience
GOA Games Services Ltd
Sept 2007 - Mar 2009Customer Support Representative
Gala-Net Inc.
Jan 2010 - Dec 2010Community Manager
Apple
Mar 2013 - Nov 2013Customer Support Specialist
ModSquad, Inc.
Aug 2017 - Jul 2018Social Media ManagerApple
Sept 2018 - Feb 2019Retail Operations Specialist.webp)
ServiceSource (acquired by Concentrix)
Mar 2019 - Jul 2021Consultant Account Manager
Jun 2020 - Jul 2021Account Manager
Mar 2019 - Jun 2020
MStableDAO
Jul 2021 - Apr 2023DAO Operations Manager
Meshcloud
Apr 2023 - May 2024Customer Success Manager
SAP LeanIX
Aug 2024 - nowCustomer Success Manager
Licenses & Certifications
- View certificate
.webp)
AWS Certified Security – Specialty
Amazon Web Services (AWS)Feb 2024
- View certificate
AWS Certified Developer – Associate
Amazon Web Services (AWS)Nov 2023 - View certificate
Certified Customer Success Manager (CCSM) Level 2
SuccessHACKERMay 2024 - View certificate
SAP Certified Associate - Enterprise Architecture Consultant - SAP LeanIX
SAPAug 2024 - View certificate
Certified Customer Success Manager (CCSM) Level 3
SuccessHACKERMay 2024 - View certificate
Certified Customer Success Manager (CCSM) Level 5
SuccessHACKERMay 2024 - View certificate
Certified Customer Success Manager (CCSM) Level 1
SuccessHACKERMay 2024 - View certificate
AWS Certified SysOps Administrator – Associate
Amazon Web Services (AWS)Dec 2023 - View certificate
Certified Customer Success Manager (CCSM) Level 4
SuccessHACKERMay 2024 - View certificate
AWS Certified Solutions Architect – Professional
Amazon Web Services (AWS)May 2024 - View certificate
AWS Certified Advanced Networking – Specialty
Amazon Web Services (AWS)Mar 2024 - View certificate
SAP Certified Associate - Business Process Consultant - SAP Signavio
SAPAug 2024 - View certificate
Gainsight End User Certification
GainsightJul 2024
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