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Paula Ng

Paula Ng

Management Trainee

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location of Paula NgSingapore

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  • Timeline

  • About me

    Corporate Advisor - Helping SMEs with Business Transformation; Retail Business Owner with Banking & Insurance Background, Certified in ACLP/ SCRUM Master & Product Owner/ Peer Support in Mental Well-Being

  • Education

    • Nanyang Technological University Singapore

      1996 - 1998
      Bachelor's degree Banking

  • Experience

    • Lux (Singapore) Pte Ltd

      Nov 1998 - Jan 2000
      Management Trainee

    • OCBC Bank

      Feb 2000 - Nov 2001
      Personal Financial Consultant

    • DBS Bank

      Nov 2001 - Jun 2002
      Relationship Manager

    • HSBC

      Jul 2002 - Nov 2010
      Head of Sales Quality, AVP

      With HSBC Group for more than 8 years, given the opportunity to make significant contributions to the Group's Consumer Banking core business growth through various appointments, such as in relationship management for wealth management and bancassurance products, sales management and coach for our sales force across multiple customer segments, and as Head of new division to spearhead sales and quality process development within the bank and its insurance subsidiary. Excelled in sales, sales coaching and sales-quality initiatives and process-implementation. Show less

    • INTERNATIONAL FASHION TRADING

      Dec 2010 - Mar 2020
      Business Owner

      Business Owner in Retail Management

    • Advanced Consultancy

      Feb 2024 - now
      Corporate Advisor

      Connecting with business owners, conducting needs analysis and matching them to the most suitable expert consultants in their industry to enable business transformation.

  • Licenses & Certifications

    • Certified Training in Peer-to-Peer Mental Well-Being

      WSQ
      Aug 2023

    • Certified ScrumMaster® (CSM®)

      Scrum Alliance
      Sept 2022
      View certificate certificate

    • Certified Scrum Product Owner® (CSPO®)

      Scrum Alliance
      Oct 2022
      View certificate certificate

    • Operation Management and Innovation

      Singapore Institute of Manufacturing Technology
      Nov 2022

    • Leverage on Data Mining Techniques for Manufacturing Excellence

      SkillsFuture SG
      Jul 2022

    • Develop Operational Plans to Meet Operational Targets

      SkillsFuture SG
      Aug 2022

    • Manage LEAN Manufacturing for Productivity Improvement

      SkillsFuture SG
      Aug 2022

    • Advanced Certificate in Learning and Performance 2.0

      Institute for Adult Learning Singapore
      Nov 2023