Kefilwe Benson

Experience

• 

  Mascom Wireless

  Mar 2017 - now

  • Managed server infrastructure on various technologies, On-premises, and Cloud Platforms such as VMWare, Azure, Hyper-V, and Standalone physical servers.• Provided guidance and expert advice to other technical teams and management for new products and systems acquired by the organization.• Designed and implemented complex IT systems aimed at addressing enterprise and customer needs. • Ensured high availability and uptime for critical business applications through preventative maintenance and care.• Recommended and led projects which supports the organizational strategy, objectives, and vision.• Adopted and implemented Information Security Standards to protect the enterprise from cyber-attacks.• Monitored and provided oversight on various security controls and Information Security Systems.• Designed and implemented disaster recovery plans by carrying out regular failover and backup restore tests.• Utilize ITIL methodology to deliver exceptional service and incident management with a focus on executing the goals of the customer.• Followed change management procedures and processes to implement changes aimed at enhancing performance, maintain and correct inefficiencies identified on the systems.• Managed suppliers and contracts management to foster and maintain a conducive environment for both parties Show less

  • Senior Infrastructure Analyst

    Apr 2021 - now

  • Data Capturer ASSISTANT

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  • DATA CAPTURE ASSISTANT

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  • Infrastructure Analyst

    Mar 2017 - Mar 2021