Deep Enrich
Michael Maley
567 followers
Newcastle Upon Tyne, England, United Kingdom
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About me
Desktop Tech Specialist (Product Owner) at EE
Education
Astley Community High School
2012 - 2016GCSE, BTEC & A Level EquivalentsGCSE Maths - CGCSE English - CGCSE Science - CBTEC Lvl 2 Information Technology - D*BTEC Lvl 2 Business Studies - D*BTEC Lvl 2 Travel and Tourism - D*BTEC Lvl 3 Information Technology - D*BTEC Lvl 3 Business Studies - D*D*BTEC Lvl 3 Travel and Tourism - D*
Experience
New Hartley Residents Club
Jul 2014 - Sept 2016Bartender
Jul 2016 - Sept 2016Glass Collector
Jul 2014 - Jun 2016
BT
Sept 2016 - Mar 2022Customer Service for Billing, Faults, Bereavement and Vulnerability.
Business Analyst
Jun 2021 - Mar 2022Business Improvement Professional
Jul 2020 - May 2021Operating Model Design Professional
May 2020 - Jun 2020Business Improvement Professional
Jul 2019 - Apr 2020Operational Performance Professional
Feb 2020 - Mar 2020Transition Support Advisor
Sept 2018 - Jun 2019Customer Service Advisor
May 2018 - Aug 2018Customer Service Advisor
Sept 2016 - Apr 2018
EE
Mar 2022 - nowDesktop Technology Specialist (Product Owner)
Licenses & Certifications
- View certificate
Agile Product Owner Role: Foundations
LinkedInJul 2021
- View certificate
Agile Requirements Foundations
LinkedInJun 2021 - View certificate
Business Analysis Foundations
LinkedInMay 2021 - View certificate
Agile Foundations
LinkedInJun 2021 - View certificate
Business Analyst and Project Manager Collaboration
LinkedInJun 2021 
BTEC Level 3 - Customer Service
BTApr 2018NVQ Level 3 - Customer Service
BTApr 2018
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