Jonathan Rowe

Experience

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  K-VA-T Food Stores Inc.

  Sept 2009 - Jul 2014

  Stocker | Sales Associate

  Employed as a Stocker and Sales Associate, I supported multi-faceted store processes and effectively assisted across all areas as required while providing stellar customer service. I safely operated equipment and lifted and maneuvered stock items utilizing pallet jacks, motorized pallet jacks, and floor buffers and cleaners.I successfully delivered the following key contribution: Supported profitability and improved KPIs by warranting shelves sufficiently stocked.

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  Pepsi Bottling Group

  Jul 2014 - Nov 2014

  Merchandiser | Sales Associate

  During my employment as a Merchandiser and Sales Associate, I assisted store owners in strengthening market share and surpassing sales and profitability targets by establishing presentable and remarkably well-maintained stores.Below are numerous key accomplishments that I achieved: Amplified brand awareness and heightened store traffic by overseeing visual merchandising and driving cutting-edge promotions and brand awareness campaigns.Decreased stock costs and controlled expenses by negotiating cost-effective vendor contracts, executing stringent inventory controls and conducting regular stock takes. Show less

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  Pruitt Distributing Inc.

  Nov 2014 - Mar 2015

  Merchandiser | Sales Associate

  Collaborated with store owners and successfully promoted sales and display spaces, efficiently delivered goods to various stores and maintained and updated records and documentation. Key Accomplishments: Increased sales and ensured customer satisfaction by crafting innovative product displays and exhibiting merchandise appropriately while maintaining in-stock positions. Improved quality assurance and ensured the freshness of goods by consistently assessing the condition of products, rotating stock and monitoring expiry dates. Delivered top-notch customer service by swiftly attending to and resolving issues while focusing on customer excellence. Below are various contributions that I was effective at delivering: Increased sales and ensured customer satisfaction by crafting innovative product displays and exhibiting merchandise appropriately while maintaining in-stock positions.Improved quality assurance and ensured the freshness of goods by consistently assessing condition of products, rotating stock and monitoring expiry dates.Delivered top-notch customer service by swiftly attending to and resolving issues while focusing on customer excellence. Show less

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  Southwest Virginia Regional Jail Authority

  Mar 2015 - Jan 2017

  Detention Officer

  Hold accountability for various activities including transportation, intake, booking and release while overseeing the security of inmates and efficiently controlling inmate movement between designated areas. Remain up to date on emergency response processes and continually comply with health and safety protocols. Conducted regular scheduled and impromptu headcount's which guaranteed that all inmates were accounted for. Confirmed that assigned quarters, housing units, and work and recreational areas were safe and clear of dangerous weapons and illegal goods by conducting extensive security checks and patrols. Directed and orchestrated work details both inside and outside facility which resulted in prisoners accomplishing duties in accordance with stipulations and requirements. Prevented the infiltration of contraband into the facility by executing thorough searches of vehicles, goods, visitors and suppliers. Show less

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  ARS Rescue Rooter Plumbing

  Jan 2017 - May 2017

  Sale Support Associate

  Solicits potential customers regarding heating and cooling products and services. Provides information to customers to help them in their purchasing decisions for Company products and services. Travels to retail outlet and performs independently. Accurately and timely processes lead sheets and all other appropriate paperwork as required. Communicates with Sales Representative and/or General Manager daily regarding leads generated. Effectively communicates with potential customers utilizing superior communication skills and customer relation skills. Maintains Required KPIs to increase sales. Show less

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  FedEx Supply Chain Logistics

  May 2017 - Feb 2024

  Computer Technician 5

  Executed burn process on computers and servers. Performing tear downs and replaces parts in systems. Troubleshoots and diagnoses hardware and software issues for a wide range of systems. Performs labeling, sorting, wrapping, packing, and repackaging as needed. Provides on-the-job training for new teammates. Communicates with other shifts and customers. Performs First Articles for new Work Instruction's. Collaborated with cross-functional teams to identify opportunities for script automation, streamlining workflows and reducing manual effort. Show less

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  Clark Associates

  Feb 2024 - now

  IT Support Technician I