Jazmin Boyce

Experience

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  Supreme Fish Delight

  Sept 2015 - Feb 2019

  Cashier

  * Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business* Replenished condiments, beverages and supplies while maintaining cleanliness of service areas* Processed POS transactions, including cash and credit purchases or refunds

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  Georgia State University

  May 2018 - Mar 2020

  Tour Guide

  * Created and maintained a positive image of the university and programs for prospective students*Lead groups of 30+ people around the campus; answering tough questions and encouraging program enrollment

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  The Lawerence

  Feb 2019 - Jul 2019

  Hostess

  * Created positive guest experience by assessing needs, controlling flow for speedy seating, and collecting customer feedback to make actionable recommendations to management* Maintained constant communication between management,coworkers, and guests to improve communication and promote collaboration* Scheduled reservations through walk-ins, phone calls, and online booking to plan seating arrangements for routine service and big parties

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  WarnerMedia

  Mar 2019 - Aug 2019

  Digital/Social Marketing Intern

  Pull show clips and source talent images for scheduled social media posts.Provide research on TNT/tbs/truTV show performance across all social media platforms based on audience engagement.Act as a resource to the team by taking lead on identifying new trends, researching the new competitive landscape, and being highly aware of the evolving social landscape.Marketing rollout, community management, and copywriting.

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  Hoodrich Radio

  Jun 2020 - now

  Leads brand awareness strategies by researching and fact-checking relevant and local topics to be discussed ‘on air’.Assists production crew with set-ups, direction, artist check-in, and breakdown of live shows and events.Curate interesting and relevant interview questions and topics for discussion.Onboards and trains new team members on industry practices, company policies, and tips to be more efficient. * Writes local news and feature reports for air time* Collaborates with team members to brainstorm and develop entertaining content

  • Digital marketer

    Oct 2022 - now

  • Intern

    Jun 2020 - Feb 2023
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  Georgia Department of Public Health

  Aug 2020 - Jun 2021

  Case Investigator

  Conducted interviews with patients who tested positive for COVID-19, providing clear instructions and gathering confidential information, accurately inputting data into the digital system.Demonstrated critical thinking skills during interviews to identify trends, patterns, and potential risks, analyzing data to inform decision-making and escalate cases when necessary.Communicated with cases in a professional and empathetic manner, ensuring effective and sensitive interactions throughout the investigative process. Show less

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  Jon Ossoff for U.S. Senate

  Aug 2020 - Dec 2020

  Social Media Assistant

  Work closely with Social Media Manager to create family-friendly, campaign friendly social media content and promotional materials on Instagram, Tiktok, Twitter and Facebook.Manage any promotional materials/paid ads on social media; review analytics to gain insight on successful material and recommend improvements for future content.Schedule and/or post content with creative and relevant captions.Staying updated on current events, polling locations, polling dates and other relevant information. Show less

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  Urban Home Entertainment

  Jun 2021 - Oct 2022

  Lead Editorial

  Manage accounts across multiple social media platforms, engaging with followers through comments and direct messaging and creating eye-catching, intriguing original content.Writes & edits content for editorials, press releases, articles, and various communications to be released throughout the company.Oversees day-to-day administrative communication between third parties and external media companies.

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  Enterprise

  Nov 2022 - now

  • Assistant Manager

    Jun 2024 - now

  • Manager Assistant

    Nov 2022 - Jun 2024