Deep Enrich
Daniel Genoves
Thesis Student for the Telemedicine Deparment
453 followers
Madrid, Community of Madrid, Spain
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About me
Technical Account Manager | Client Satisfaction | Data analytics | Problem Solver | AI | Tech-Addict
Education
North Carolina State University
2010 - 2010ELECTRICAL AND COMPUTER ENGINEERING (ECE) PRACTICUM Telecomunications•Wireless networking (physical layer overview, MAC layer overview and cellular phones, WiFi, WiMAX and Bluetooth technologies).• Java programming and networking applications for Android-based cellular phones programming.
Universidad Catolica Andres Bello
2004 - 2011Engineer TelecomunicationsActivities and Societies: Formula SAE Team, Member of the Engineering Students Center, Ecological group EcoUCAB, IV UCAB Telecommunications Congress, IX UCAB Telecommunications Congress Overseas Studies Program: Summer Practicum in Introduction to Wireless Networking, North Carolina State University.
Experience
Universidad Católica Andres Bello
Oct 2010 - Aug 2011Thesis Student for the Telemedicine Deparment
Corporación Digitel
Feb 2011 - Apr 2011InternCorporación Digitel
Nov 2011 - May 2012Transmission Specialist
Protokol GIT - Comverse Technology
Jul 2012 - Aug 2013BSS Support Engineer
Elephant Talk Communications
Jan 2014 - Jan 2016ETBOSS Support Engineer
Amdocs
Jan 2016 - Oct 2016Technical & Business Operations Analyst
Afiniti.com
Oct 2016 - Jan 2023Technical Account Manager
May 2018 - Jan 2023Global Support Supervisor
Jun 2017 - May 2018Lead Technical Support Engineer
Oct 2016 - Jun 2017
Nexthink
Jan 2023 - nowPremium Support Specialist
Licenses & Certifications
- View certificate
Diploma del Curso Preparación de la Certificación ITIL FOUNDATION
EIGP, Escuela Internacional de Gestión de ProyectosApr 2024
Volunteer Experience
Participante
Issued by EcoUCAB on Jan 2005Associated with Daniel Genoves
Languages
- enEnglish
- spSpanish
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