Kenyetta Louis

Experience

• 

  Staples

  Sept 2015 - Aug 2018

  The lesson that I have learned from working at Staples have been numerous and plentiful. I learned the importance of patience, hard work, and being kind to one another. It's a challenge working in retail, but the skills (time management, attention to detail, organizational skills, and much more) are things that I use today! • Design, create, and print commercial, business, academic, and personal marketing materials ranging from business cards to banners utilizing four copiers for 250+ customers per week.• Repair broken cell phones, laptops, and computers. • Handle repair order/ shipping arrangements when factory repair is required.• Assist customers in locating materials/supplies.• Handle point of sales and reward purchases.

  • Associate

    Apr 2017 - Aug 2018

  • Copy and Print Assoicate

    Sept 2015 - Aug 2018
• 

  The National Consumer Voice for Quality Long-Term Care

  Jan 2018 - May 2018

  Marketing and Communications Intern

  This internship has been quite interesting. I’m learning so much about elderly care and why it’s something our society needs to care about. In addition I’m learning how to send out email blast through a program called Salsa, how to stay informed on a topic and get your audience engaged on that topic, and how to conduct myself inside a office space (which is slightly different from the retail world). But more importantly I learned how important is to have a team and group of people that you can rely on and vise versa. It’s also important to let everyone in you life you life that you are of value and meaningful to our lives. Everyday is a learning experience and I look forward to absorbing the new information!• Create and send email blasts to 10,000 customers on long-term care services. • Edited and updated website for the National Consumer Voice and National Long-Term Care Ombudsman Resource Center. • Designed marketing and training materials for members, volunteers and ombudsman’s. • Assisted with the operations of the online store.• Assisted with preparing and sending acknowledgment letters to donors. • Assisted managers with planning and organizing national conferences for the 42nd Annual Consumer Voice Conference and the 2018 Annual State Long-Term Care Ombudsman National Training Conference. Show less

• 

  Georgetown University

  Aug 2018 - Jan 2024

  HCM Transaction Processing• Serve as the Human Resources Contactfor assigned units• Initiate HCM staffing business processes in GMS • Support/coordinate the generation of staffing documentation and associated paperwork required for processing transactions• Review supporting documentation for accuracy and completeness to ensure transaction is in accordance with policy, resolving concerns and/or problems in a timely manner• Track the status of initiated processes to ensure that staffing transactions are completed in a timely manner• Assist units with the recruiting process in GMS (e.g., creating job requisitions, aiding in the management of candidates during the recruiting process)• Draft offer and job change letters, working with Client Services team to ensure all letters comport with policy• Serve as a backup timekeeper for departments that require the service• Assist in the I-9 verification process as neededHCM Support Services• Maintain working knowledge of Human Resources policies and practices as well as GMS business processes• Serve as primary point of contact for assigned users groups with questions about HCM staffing processes, policies and procedures• Provide guidance to units on all phases of HCM processes, serving client community as subject matter expert• Troubleshoot and resolve issues with HCM transactions (personal information, PTO, onboarding, etc.)• Act as a triage specialist for assigned units, coordinating and connecting users with other departments in Human Resources • Respond to HR Help Desk tickets as assigned• Work with positions across units and campuses to ensure high quality of service for all constituent groupsData Management and Reporting• Maintain supervisory organization structure and roles requests within GMS to ensure accuracy and completeness• Run reports proactively in GMS to ensure records are maintained in accordance with policy and employees are paid appropriately • Produce ad hoc data and reports as needed Show less Manage and train I-9 analyst and Human Resources Contact HRC about the I-9 process.• Make sure that I-9s are completed in accordance with University policy and procedures• Responsible for terminating employees within the University who were not in compliance with federal regulations regarding the I-9 process; rehire all employees in the GMS system when federal regulations are met.• Verify employment documents and complete I-9 forms.• Determined who needs to be processed though the Workday database.• Managing the I-9 inbox, responding to requests & queries.• Assisting students, staff, and faculty members with the onboarding process. Show less

  • HCM Specialist

    Mar 2022 - Jan 2024

  • Human Resources Assistant

    Sept 2019 - Jun 2022

  • I-9 Analyst

    Aug 2018 - Aug 2019
• 

  Georgetown University Law Center

  Jan 2024 - now

  HCM Business Operations Analyst