Dwaipayan Bhattacharya

Experience

• 

  Shivam Apparel Exports

  Mar 1998 - Sept 2002

  Product Engineering: Development of Samples — method optimization, material and process rationalization, manufacturing feasibility, functional trim calculations, etc., along with Merchants and Design Team.Industrial Engineering: Operation Bulletin [with SAMs], CTQs, Man-MC Allocation, line settings, Time and Motion Study, workplace engineering, achieving targeted productivities, post-production analysis and SOI Study, operator training, etc.

  • Manager – Product Engineering & Industrial Engineering

    May 2000 - Sept 2002

  • Asst. Manager – Production

    Mar 1998 - May 2000
• 

  ITC Limited

  Oct 2002 - Nov 2021

  ITC Limited, a $30-bn business conglomerate, is present across foods, personal care, lifestyle retailing, hotels, paper & packaging, agri-business, IT and FMCG, etc. This Indian blue chip enterprise directly employs 34,000+ people. I was involved in building ITC’s fashion (lifestyle) business from start-up, since 2002.a. Product Development Deliverables Development of all Fits & Specs Execute & approve Fit Trials (new fits) Market study of competition brand fits  Approve all Product Development samples (Proto-Fit-Sizeset) Managing Product Development Centre (sampling) – Cost, Resource, Quality, Productivityb. Technical Services Deliverables Developing complete style package (Tech packs, Specs, Patterns, Samples) for bulk manufacturing  Pre-bulk approvals (Technical, Quality, Testing)  Technical support & guidance to vendors c. Quality Assurance Deliverables Strategic execution of product quality function  Order management from design to delivery from quality and technical aspects  Defining and implementation of quality assurance system from concept to consumer Vendor evaluation, selection and periodic revaluation Technical and quality support to internal and external stakeholders Analyse and address customer feedback and implement key takeaways Show less

  • Head – Product Development, Technical Services & Quality

    Jan 2015 - Nov 2021

  • Head of Product Development & Tech Services

    Aug 2009 - Jan 2015

  • Head of Tech Services

    Sept 2006 - Aug 2009

  • Asst. Manager – Product Development

    Sept 2003 - Sept 2006

  • Project Engineer (Start-Up)

    Oct 2002 - Sept 2003
• 

  Coupang

  Dec 2021 - now

  Senior Manager - Technical & Quality (Fashion)

  Coupang is a South Korean e-commerce company based in Seoul, and incorporated in Delaware, USA. Founded in 2010 by Bom Kim, the company expanded to become the largest online marketplace in South Korea. Over the last decade, the company has been constantly reinventing the shopping experience with the goal of delighting customers from the moment they open the Coupang app to the moment their order is delivered at their doorstep.