Ryan Baugh

Experience

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  Campus Auto Rental

  Jun 2008 - Mar 2013

  Technology Consultant

  Provide systematic rejuvenation and protection of the up to 20 surfaces of a vehicle.Collaborate with customers and managers to find out exact specifications that are needed in the job at hand.Provide consulting, instruction, and direction for employees having trouble with various software and hardware issues with the windows computers located in the facilities.Revamped the computer network on the facilities by replacing all hardware.

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  University Information Technology Services

  Jul 2011 - Jun 2013

  Technology Center Consultant

  Providing consulting, instruction, and direction in 60 Student Technology Centers and Residential Technology Centers for IU students, faculty and staff on software used on both Windows and Macintosh operating systems. Utilizing team collaboration skills by pooling together knowledge from a team of consultants to answer the more difficult questions. Handle problems dealing with both hardware and software.

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  Kronos

  Aug 2013 - Aug 2015

  Technical Application Consultant II

  Implementation of Kronos Workforce Central (Timekeeper, HR, Payroll and Employee Self Service) software and hardware across a diverse range of customers. Customers range in size from 1,000 to 5,000 employees, from multiple sites, in a single and multi-site rollout format. Provide customer tailored training as needed for both new installations and upgrades. Work with the organizations regarding the transfer of the knowledge required for ongoing support and day to day operations.Kronos is a privately owned global company with over 3K employees that develops workforce management software for any industry.We help control labor costs and improve workforce productivity with products for time/attendance, HR/Payroll, scheduling, hiring, and more.My role as an Application Consultant, is to interpret information that is presented that will allow me to configure the building blocks of our Workforce Management software which will ultimately allow our customers to improve their company by implementing better Time & Attendance, Scheduling, Absence Management, HR & Payroll, Hiring, and/or Labor Analytics systems throughout their company, depending on which modules of ours they choose to buy. Show less

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  Velocity Technology Solutions

  Aug 2015 - Jun 2021

  Configure and maintain infrastructure including monitoring of system health and performance, to ensure high levels of performance, availability, and security in line with best practices for large scale systems in private and public clouds including AWS, OCI, and AzureAutomate the provisioning and maintenance of Windows/Linux Systems. Infrastructure as code using TerraformDevelop tools and scripts in common languages such as Python/Ruby/Shell Script/PowerShell to assist with automation.Assist in operational tasks and platform maintenance to ensure the availability and performance on Customer and Corporate platforms, outside regular business hours if required.Configuration and management of load balancers, firewalls, and security groupsShare domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.Configuration Management using Puppet and mcollectiveContinuous Integration and Continuous Delivery using GitlabTroubleshooting issues, root cause analysis, and implementing solutions in both Linux (various releases) and Windows operating systems including Active Directory, SQL Server, and PowerShellDisaster Recovery testing and improvements to the processParticipation in 24 Hour On-Call Rotation Show less Gathers and analyzes client requirements and documentation and develops and analyzes implementation plans based on client discussions.Executes Unit and Integration testing before delivering developed solutions.Aids clients in executing User Acceptance Testing and provides application training and change management assistance.Responds to, troubleshoots and resolves application level problems for business and technical users based on existing scope or makes recommendations for outside scope items which provide a more efficient and productive solution.Provides ongoing application configuration, interfacing, reporting and other application technical tasks for clients as part of ongoing implementation assistance.Aids clients in conducting upgrades, upgrading interfaces and databases.Deliver specified scope on time, on budget and meeting or exceeding our high quality standards.Develop and maintain project plans and budgets; monitor labor and expenses and manage invoices.Ensure client satisfaction targets are achieved and expectations are appropriately managed.Implement required controls and propose improvements as required, including quality plans, issues and action logs, risk management plans and change control plans,for all aspects of the assignment.Ensure business and assignment risks are identified, monitored and managed to achieve minimal disruption to the project delivery and success.Lead the delivery team, drive desired professional behaviors and motivate the team to the highest levels of performance and ensure that team resources have the best conditions to perform successfully.Provide regular communications to client management, including the development and delivery of executive level presentations.Build and manage relationships with key stakeholders, at all levels of the organizationCoach and mentor others in the Project Management CommunityContribute to Velocity Knowledge management activities Show less

  • Senior DevOps Technical Systems Enginner

    Dec 2019 - Jun 2021

  • Kronos Technical Consultant

    Aug 2015 - Dec 2019
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  Wabash Valley Power Alliance

  Jul 2021 - Jan 2023

  Lead, coordinate, and facilitate project management activities to ensure successful delivery of new projects and programs.Work in conjunction with users, business analysts, and external resources to define system objectives and requirements, and execute according to plan; produce and maintain detailed specifications for applications, including architecture, designs, and interfaces between other corporate systems as required.Perform maintenance and enhancements for existing systems applications, correct problems and revise systems as business requirements dictate, including analysis, design and development for requested changes and improvements.Support business and operational functions by developing and maintaining ancillary processes.Install, troubleshoot and support corporate and operations database environments.Produce, maintain, and conduct unit and system testing of new or modified applications. Show less

  • Senior Systems Engineer

    Dec 2021 - Jan 2023

  • Senior Applications Analyst

    Jul 2021 - Dec 2021
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  Eli Lilly and Company

  Jan 2023 - now

  Principal Cloud Platform Engineer - Azure