Jamie Wells

Jamie Wells

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location of Jamie WellsSpringfield, Missouri, United States

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  • Timeline

  • About me

    Senior Customer Success Manager

  • Education

    • Missouri State University

      2003 - 2007
      Communication Sciences and Disorders Deaf Education
    • Western Governors University

      2018 - 2020
      Master of Business Administration - MBA
  • Experience

    • D3 TECHNOLOGIES - The Leader in Autodesk Manufacturing Solutions

      Sept 2005 - Jan 2021

      Delivered long and short term projects, focusing on Autodesk Manufacturing solutions. Assisted team with project proposals and drafted Statements of Work for each project. Defined and managed project timeline, budgets and deliverables. Verified adoption of implemented solutions as well as identified opportunities for additional solutions. Developed and managed the Public Training Program for 16 locations across North America. Partnered with the Corporate Initiative Team to develop the company's SaaS CAD LIVE training platform. Completed the onboarding of new clients to the training program.

      • Project Manager

        Aug 2018 - Jan 2021
      • Operations Manager

        Nov 2011 - Jul 2018
      • Orderfulfillment Coordinator

        Jun 2007 - Nov 2011
      • Administrative Assistant

        Sept 2005 - Jun 2007
    • Handel Group®

      Jan 2021 - May 2022

      Accountable for the implementation of operational objectives. Management of sales statistics, business protocols and data integrity. Managed and assisted Corporate Coaching Team with operational processes. Created alignment and eliminated redundancies through collaboration with the Operations Team.

      • Director Of Operations

        Apr 2021 - May 2022
      • Corporate Operations Manager

        Jan 2021 - Apr 2021
    • Autodesk

      May 2022 - now
      Senior Customer Success Manager

      Partnering with Manufacturing Enterprise Accounts

  • Licenses & Certifications

    • The Effective Facilitator

      Leadership Strategies
      Jul 2024
  • Volunteer Experience

    • Marketing Coordinator

      Issued by Elizabeth's Journey on Aug 2011
      Elizabeth's JourneyAssociated with Jamie Wells