
Jamie Wells

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About me
Senior Customer Success Manager
Education

Missouri State University
2003 - 2007Communication Sciences and Disorders Deaf Education
Western Governors University
2018 - 2020Master of Business Administration - MBA
Experience

D3 TECHNOLOGIES - The Leader in Autodesk Manufacturing Solutions
Sept 2005 - Jan 2021Delivered long and short term projects, focusing on Autodesk Manufacturing solutions. Assisted team with project proposals and drafted Statements of Work for each project. Defined and managed project timeline, budgets and deliverables. Verified adoption of implemented solutions as well as identified opportunities for additional solutions. Developed and managed the Public Training Program for 16 locations across North America. Partnered with the Corporate Initiative Team to develop the company's SaaS CAD LIVE training platform. Completed the onboarding of new clients to the training program.
Project Manager
Aug 2018 - Jan 2021Operations Manager
Nov 2011 - Jul 2018Orderfulfillment Coordinator
Jun 2007 - Nov 2011Administrative Assistant
Sept 2005 - Jun 2007

Handel Group®
Jan 2021 - May 2022Accountable for the implementation of operational objectives. Management of sales statistics, business protocols and data integrity. Managed and assisted Corporate Coaching Team with operational processes. Created alignment and eliminated redundancies through collaboration with the Operations Team.
Director Of Operations
Apr 2021 - May 2022Corporate Operations Manager
Jan 2021 - Apr 2021

Autodesk
May 2022 - nowSenior Customer Success ManagerPartnering with Manufacturing Enterprise Accounts
Licenses & Certifications

The Effective Facilitator
Leadership StrategiesJul 2024
Volunteer Experience
Marketing Coordinator
Issued by Elizabeth's Journey on Aug 2011
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