Amb. Dolapo Oshikoya

Experience

• 

  High Impact Careers

  Apr 2022 - Jul 2022

  Product Manager

  • Collaborated cross-functionally with team and stakeholders, leading to successful feature ideation releases of a learning management system for HIC.• Expertly conducted user research, built new features despite the lean team size and used agile methodology. • Conducted regular stakeholder interviews to understand document needs and the product requirement.• Efficiently produced a wireframe of the proposed solution and arranged the requirements on an imaginary Kanban board with relevant artifacts.• Monitored and analysed business and market research data to understand trends and identified potential audience messaging, marketing programs and product opportunities.• Developed business case, storyboards, user story mapping, including product requirements document (PRD) and Market Requirements Document (MRD). Show less

• 

  AIESEC

  Apr 2022 - Feb 2024

  - I facilitated the development of leadership and personal skills among the members to ensure their full potential was realized, resulting in a more productive and fulfilling experience for everyone involved.- I helped members become more confident and effective leaders, resulting in a more productive experience for every member.- Collaborated with my team and Executive Board Members, we created a supportive and inclusive environment that encouraged all members to actively participate and take on leadership roles.- I recognized the importance of creating a positive and inclusive culture, which empowers members to be active and engaged within the organization. Show less • Effectively communicated with the customers to better know how they feel with the service offered.• Utilised strong empathy skills to analyse the emotion of the customers as well as act on customers' feedback.• Proactively increased customer satisfaction through ensuring interactions meet customer needs and actively managed the customers' life cycle.• Communicated accurately with technicians to establish time commitments that exceeded customer requirements.• Evaluated trends and provided executive management recommendations regarding service quality, including speed of resolution. Show less

  • Talent Manager

    Feb 2023 - Feb 2024

  • Customer Experience Manager

    Apr 2022 - Feb 2023
• 

  Peddle Technologies

  May 2022 - Oct 2022

  Associate Product Manager

  Collaborate with engineers to ensure product functionalityPrepare reports and give presentations on project updatesCreate and develop new product ideas based on current and projected marketing trendsWork alongside the Product Manager and stakeholders to help products achieve their visionsMonitor project funding to increase profit and reduce lossesAnalyze customer and client feedback to determine the next steps for a productCoordinate with marketing team members to showcase new features in all marketing materials Show less

• 

  Coachli

  Aug 2022 - now

  Product Manager

  Coachli helps coaches and creators host paid one-on-one sessions, offer live instructional sessions, and sell digital products to their target audience.• Led a cross-functional team to create and establish 30+ new features that took the MVP to a new level of functionality and user satisfaction.• Managed the product roadmap, backlog, and sprint planning to ensure the timely delivery of features and enhancements.• Supervised a team of UX/UI designers, engineers, and other stakeholders to define product requirements and user stories.• Performed competitive analysis to understand market trends and the needs of coaches by developing a messaging strategy that resonates with more than 80% of the target audience. Show less

• 

  Microsoft

  Mar 2023 - May 2024

  Member (Product Manager), Microsoft ADC Student League