Abby Esparza (Eley), MBA

Experience

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  Para-Legal Services, Inc.

  Jun 1996 - Jan 2008

  Vice-President/Senior Title Examiner

  -Participated in all decision-making aspects to maintain a reputable and profitable company. -Multi-tasker with the ability to meet deadlines, work independently, and the ability to work well in a high-stress environment.-Supervised and was responsible for all training for all junior title examiners.-Evaluated the work of staff to ensure reports were of appropriate quality and portrayed effectively. -Developed reporting procedures to promote program improvement and successful services. Researched, evaluated, and reviewed county records and supporting data to prepare and present accurate title reports. -Assisted in resolving issues such as missing information, incomplete, inaccurate or contradictory information contained in the title documentation.-Abstracted and analyzed deeds, deeds of trust/mortgages, judgments, tax assessments, and other applicable instruments, in addition to plotting of metes and bounds legal description. -Reviewed and analyzed probate files, foreclosures, condemnations.-Performed extensive research, pulling multiple plats, county maps, and physically marking the boundary lines to identified discrepancies in survey plots and assisting in the correction of the chain of title. -Created and articulated prompt, professional and accurate title reports on residential, commercial and large acreage with complex chain of titles, restrictions, conditions and easements that were utilized by closing attorneys for real estate transactions, condemnation actions and Quiet Title Actions. -Testified in court as a subject matter expert in regards to Condemnation Actions, Quiet Title Actions and boundary line disputes. -Established and maintained relationships on a daily basis with staff, paralegals and attorneys to provide the highest level of customer service by knowledgeably answering queries or concerns when necessary via phone, fax and email.-Extensive use of Microsoft products to include Word, Excel, PowerPoint, Outlook and Share Point. Show less

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  Marine Aircraft Group 16

  Jan 2008 - Sept 2011

  Family Readiness Officer (Col Level)

  •In conjunction with HQMC and MCAS Miramar policy and procedures and in compliance with the commander’s vision and intent, I served as the primary representative to provide command family readiness support and assistance to the Groups’ personnel and their families.•Served as a trainer, mentor and advisor to 10 subordinate squadron Family Readiness Officers supporting over 3,000 Marines, Sailors and thier families. •Assisted in the development, implementation, and evaluation of subordinate Unit Family Readiness Programs to make their programs successful for more than 3000 Marines and Sailors assigned to MAG-16, to include standing up a new squadron.•Facilitated the hiring process and served as a board member for 19 squadron Family Readiness Officer interviews.•Coordinated a quarterly Combined Command Team Meeting for all MAG-16 Command Teams to build cohesion.•Prepared and distributed official information through a monthly newsletter, Facebook and the official unit website.•Attended internal and external meetings to address and/or resolve family readiness issues.•Provided Marines, their family members and subordinate unit Family Readiness Officers with information and referral services.•Planned, coordinated and executed family days, pre-, mid- and post-deployment events.•Formulate, administer and monitor the operating budget for the Family Readiness funds.•Supervised Family Readiness Program volunteers.•Prepared speeches and strategic communication messages as required. Deliver briefs and presentations as needed. Show less

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  3d Marine Aircraft Wing

  Sept 2011 - Aug 2013

  Family Readiness Officer - (MajGen Level)

  •Serves as the primary representative to provide command family readiness outreach, support and assistance to the unit's military personnel and their families at the General Officer command level. •Advises the Commanding General on Family Readiness.•Serves as a trainer, mentor and advisor to 51 subordinate squadron Family Readiness Officers supporting 17,000 Marines, Sailors and families. •Exercises judgment and initiative in carrying out established responsibilities. Works independently with guidance on goals and objectives, to ensure program effectiveness and effective use of resources.•Represents the Marine Corps at internal and external meetings or forums to address family readiness issues and functions. •Assesses family readiness training and education needs of unit Marines and families, and coordinates MCCS support to meet those needs. Establishes training schedules and coordinates delivery of training.•Conducts monthly Commanding General Inspections of subordinate units' personal and family readiness programs and provides appropriate recommendations for improvements.•Drafts speeches and strategic communications messages as required. Delivers briefs and presentations as needed (from General Officer to family member level). Show less

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  First American Title

  Sept 2013 - Aug 2019

  - Responsible for the day to day production operation functions related to providing Title services supporting all of CA and HI. Is accountable for internal and global production units. - Works cross functionally with Finance, Automation, Quality, HR, Change Management and our Training and Development teams. - Facilities Manager – facilitating all aspects of the building and asset maintenance.- Project Manager for the Roseville office construction project, reducing the footprint from 21,100 sqft to 11,884 sqft. - Coaches and mentors staff, responsible for performance management and development. Hires, trains, and develops subordinates. Provides feedback, delegates tasks, and identifies subordinate training needs and those of the organization.- Delivers established goals and objectives, team performance appraisals, salary administration, incentives, and hiring qualified candidates. Manages employee relations issues and elevates as appropriate.- Manages the interaction with process workflow, FAST, and electronic imaging databases, (TRD, DATATREE, DATATRACE, etc.)- Ensures product is of high quality, low cost, and meets turnaround time service level agreements. Reducing the cost per order 50% in 2016. - Ensures organizational flexibility through cross-training objectives and continuously reviewing outsourcing volumes with off-shore operations.- Handles customer special requests, concerns and complaints.- Analyzes quality in conjunction with the Quality Team with focus on improving quality, following trends and meeting quality goals. Owns the process and results.- Owns turnaround time goals and meeting or exceeding goals established; Provides weekly report card and analysis- Proponent of employee engagement and team building throughout business units. Facilitates a yearly team build in conjunction with Habitat for Humanity and participates in the Sacramento Breast Cancer Walk. Show less

  • Production Center Manager

    May 2019 - Aug 2019

  • Business Segment Manager - CA Residential and HI

    Mar 2018 - May 2019

  • NorCal Business Segment Manager - Residential, Commercial, Special Projects, HSD

    Jan 2014 - Mar 2018

  • NorCal/Bay Area Production Lead

    Sept 2013 - Jan 2014
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  CornerStone Title Company

  Aug 2019 - Jun 2021

  Production Manager
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  Anywhere Integrated Services

  Jun 2021 - now

  Western Region Vice President - Title & Escrow Operations