Muhamad Azlan

Experience

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  AHS Laboratory Supplies

  Feb 2019 - May 2019

  Internship Trainee

  - learn to troubleshoot the C02 incubator- learn about pharmaceutical equipment such as disintegration tester,dissolution tester and etc - learn to calibrate the C02 incubator- delivery and installation of biosafety cabinet and C02 incubator at customer's place- doing inspection of C02 incubator at customer's place at UPM

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  Era Ribujaya Sdn Bhd

  Dec 2020 - Jun 2021

  Protégé Trainee

  - assist engineer in doing the paper work at the office.- learning the tender process and the contract management.- join the site visit for the Lampu Jalan Kampung (LJK) project at Sabak Bernam.

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  GITN Sdn Berhad

  Jul 2021 - Apr 2022

  Protege GITN

  - Have been assigned to do the configuration and installation of CISCO router and EXINDIA BMT at the user's places.- Assist the GITN staff in daily work task in office and during at the site.- Have been assigned to update the inventory and circuit order tracking system of the company.- Present and explaining to the user regarding the usage of the MyGov.net by MAMPU and after service of the company equipment.

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  Ericsson

  Jul 2022 - Dec 2022

  Network Operation Centre Engineer

  - responsible in BSS and IT service desk unit for Digital Nasional Berhad 5G project in Malaysia- monitoring the 5G alarm and server connection of mobile network operator such as TM, YES, Maxis, Umobile, Celcom and Digi and escalate to the Level 2 NOC-Fault remedy requiring on site presence is dispatched timely (as per the SLA severity matrix) to the field operations organizations-Perform initial analysis to identify issues follow by restoration if possible (1 st line of support)-Perform escalation and notification to keep management and other business units informed during system outages-Regular follow up on the events with relevant departments working on it as per the process-Work towards the task assigned by the Shift Manager/NOC Manager-Always ensure security is implemented and maintained in accordance with Security and Risk Management directives of the organization Show less

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  Qew Communications Sdn Bhd

  Jan 2023 - Jun 2024

  System Administrator

  - 1st level support for end-to-end telecommunication, networking infrastructure and systems.- 24/7 monitoring network availability and performance using monitoring system.- Identify and analyze issues to perform troubleshooting and execute incident response.- Administer service request and official communication process.- Managing ticket system and reporting task.- Responsible in monitoring fibre network supply for Kelantan.Net project under SUK Kelantan and 5G/4G telco tower Show less

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  Ritma Armada

  Dec 2024 - now

  IT Support Technician

  - maintain and monitor company server system - responsible in maintaining all the company computers and VOIP system