Larisa Ardelean

Experience

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  Ursus Breweries,

  Aug 2013 - Mar 2015

  Customer Service

  Permanent contact with customers and carriers to provide deliveries in a timely mannerMonitoring all documents necessary to deliver the delivery schedule under maximum operational andfairness conditions.Operation and production of documents in real time according to the plan in the distribution center.Communicating in real time to the supervisor of all situations not in accordance with procedures andworking instructions.The activity is prossed the SAP program.

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  Mahle Industrial Filtration

  Mar 2015 - May 2016

  Costumer Logistics

  As a customer support specialist, I provide excellent assistance to company customers via phone and email channels. Utilizing SAP sales and distribution (SD) transactions, I efficiently handle end-to-end order processes, ensuring a seamless experience. My priority is to maintain regular communication with customers to ensure timely deliveries.Within the SAP system, I diligently record and track customer orders, including delivery dates and quantities, ensuring accuracy and organization. I play a key role in facilitating effective communication between customers and the production team, promptly providing all necessary information for order fulfillment. Collaboration with the logistics department enables me to take necessary actions and meet delivery deadlines effectively.I excel in organizing the transportation of goods to final customers, considering Incoterms conditions and contract agreements. Furthermore, I am responsible for preparing and issuing delivery notes and invoices, ensuring their accuracy and timely delivery to customers. By consistently maintaining data in the SAP system, including system parameters, customer orders, trading conditions, forms, and sales prices, I contribute to efficient operations and decision-making.With my attention to detail, proficiency in SAP SD transactions, and commitment to exceptional customer service, I am dedicated to facilitating a smooth order process and maximizing customer satisfaction. Show less

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  Kimball Electronics

  Jun 2016 - Jul 2019

  Logistics Specialist

  Expertise in order processing and logistics operations. My role involves processing documentation and taking timely actions to ensure the availability of materials. Perform configuration and customizing tasks on SAP SD modules, as well as coordinate and implement training measures for key users and provide 1st level support. Prepare and execute test scenarios to validate system functionalities.In transportation management, I carefully evaluate qualitative and price factors to select the most suitable method, be it road, air, or sea. I am meticulous in handling customs documentation, ensuring accuracy and compliance for incoming and outgoing shipments. Prepare invoices and deliver them to customers on-time.Maintaining accurate data in the SAP system is crucial to my responsibilities. I regularly coordinate activities within my area of responsibility, including reporting, price negotiation, and providing input for budgeting. Communication with company customers, confirming delivery details, and supplying all necessary information and documents for each shipment. Prioritize safety and adhere to all safety policies, procedures, and regulations. Ensure timely and accurate reporting on a monthly basis or as required. Show less

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  Hella Romania

  Sept 2019 - now

  Logistics Planning, Order Management Aftermarket

  As SD Key user, I am involved in various logistics projects of process change and improvements, I have trained new colleagues, equipping them with the necessary skills to excel in their roles.As a Sales Specialist, I have effectively managed customer demand and maintained regular communication at intercompany level and with external accounts. My portfolio includes 4 inter-company customers and also direct shipments to the most important SOE customers.My expertise in analyzing operational data has allowed me to identify the root causes of issues and drive corrective actions at the individual and team levels. I am skilled in controlling, monitoring, and improving the entire logistics chain to maximize availability and minimize costs. Furthermore, I have excelled in planning and executing procurement activities, ensuring the timely delivery of finished goods and sub-assemblies. My strong relationships with customers and internal stakeholders have allowed me to effectively manage backlogs, claims, returns, monitor EDI transmissions, and oversee order processing. Show less