Jaynyce Wattley

Experience

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  Hampton University Female Honors Dorm

  Jun 2014 - Dec 2017

  Senior Resident Assistant

  - Student Safety Training and liaison between university staff and students.- Enhanced student’s experience and maintained an environment that stimulated support, fostered friendships, provided guidance and direction, generated positive interaction that resulted in a lasting healthy community bond. - Provided conflict resolution and enforced rules and regulations.- Assisted and coordinated customers within the queue to minimize any wait time and promote the most efficient service method as required. Show less

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  Avis and Budget Rental Car Group

  Jun 2017 - Dec 2019

  Rental Sales Associate

  - Generated and executed individual and corporate reservations for vehicle rentals to ensure a positive customer experience.- Achieved daily goals and objectives which includes sales, revenue and providing the great customer. Promoted and sell additional products and services. - Maintained corporate databases updating and faxing vital documentation accept and maintain credit card accounts.- Answered the phones to assist customers in a friendly, helpful and prompt manner. Address client questions and concerns while providing effective problem resolutions. Show less

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  T-Mobile Express

  Jun 2019 - Jun 2020

  Mobile Expert

  - Build confidence of customers by making the store experience interactive, engaging and reassuring.- Maximized customer experience by "solving the whole problem" (as opposed to pushing products).- Maintained the visual appeal of your store. Make the most effective use of store displays and interactive devices for each of your customers.- Use your time well, even when not serving customers. Keep abreast of the rapidly evolving T-Mobile technology.- Developed positive customer relationships. Effectively managed and developed a sales team. Maintained store operations and standards. Show less

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  Newport News Shipbuilding, A Division of HII

  May 2020 - May 2023

  Human Resources Assistant II

  - Utilizing Success Factors/MyHR Human Resource Management System to Schedule incumbents for their pre-hire clinical Drug Screenings and Physicals appointments- Administering required ACT work keys training assessments for candidates. Evaluating candidate’s workplace observation, math and graphic literacy skills. - Proctor required Security briefing for all Newly Hired employees during Orientation. Recording candidate’s assessment scores in the HR management system (Kenexa) - Creating pre-employment Medical Examination Screening forms (MedPass) for all candidates who have been extended a job offer. Sorting and distributing incoming and outgoing inter-office and external mail. - Updating and distributing New hire onboarding paperwork electronically via MyHR Success Factors Performance Manager- Uploading/transferring Employee Personnel Records into the Human Resource Information System: DOMA for all current employees and incumbents’ post-hire. Show less