Wilson Ngu

Experience

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  Jerneh Insurance Berhad

  Dec 2011 - Jan 2012

  Part Time Worker

  Data Entry Employment

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  Shell Refinery Company Port Dickson

  Dec 2015 - Mar 2016

  Technologist Intern
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  Nalco Champion, An Ecolab Company

  Mar 2017 - Mar 2018

  Application Engineer
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  Nalco Water, An Ecolab Company

  Apr 2018 - Sept 2019

  Application Engineer III

  1. Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans. 2. Assist Sales Representatives with plant surveys of prospective customers. 3. Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts. 4. Develop strong relationships with key stakeholders in the strategic district accounts, providing service support to other District Sales Representatives.5. Provide technical support to customers; identifying and resolving customer's pain points, escalating as required. 6. Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels. 7. Support services included: Sample testing, light maintenance, customer services, service report generation, chemical ordering & inventory management, general labor activities. 8. Back-end account management activities included: managing sales orders, generating water treatment proposal/quotations, generate and execute sales plan and strategies, actively promote and sell Nalco latest innovation and technology. 9. Follow and abide by all safety guidelines and incident reporting requirements. Show less

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  GRUNDFOS

  Oct 2019 - Mar 2020

  Sales Engineer, Water Utility

  Key Responsibilities includes but not limited to: 1. Generate inquiry leads2. Creating a quality pipeline of inquiries and providing accurate forecasting3. Manage and secure successful quotation and negotiation4. Key account management

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  Total

  Apr 2020 - now

  Technical Application Engineer