Mike H.

Experience

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  Motorola Mobility (a Lenovo Company)

  Jun 1997 - Jul 1998

  Technical Support Analyst

  Univerisity Placement / Work Experience

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  IFS assyst

  Aug 1999 - Jul 2000

  Support Analyst
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  Lastorders.com

  Jul 2000 - Feb 2001

  Business Systems Analyst
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  Portrait Software

  Feb 2001 - Aug 2001

  Customer Support Analyst
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  Aviagen

  Sept 2001 - Sept 2004

  Technical Support Manager

  • A dynamic role for the European business responsible for infrastructure related PRINCE2 projects for the ICT Support function. Reporting into the European IT Manager within the world's leading poultry breeding company which employs 2,000 staff with a distribution network serving 300 customers in 120 countries• Managed and directed European Infrastructure Support team of five to provide ITIL based service support to over 500 Aviagen users in the UK and remote users spread across a number of wholly-owned operations globally Show less

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  Bell & Scott Property Law

  Sept 2004 - Apr 2008

  IT Manager

  • A position with a strong PRINCE2 project management element, also encompassing the role of a Business Systems Manager responsible for a team of staff with the management of infrastructure, people and budgets. Reporting into the Practice Director & Managing Partner of the Firm, which employed 80 staff and 13 partners• Operated in a consultancy capacity advising the Partners on all aspects of ICT including; implementing and managing ITIL based service support ensuring that the firm uses its business systems to enhance profitability and efficiency, policy & procedures, network security and resourcing. Budget responsibility >£500k Show less

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  Morisons Solicitors

  Apr 2008 - Apr 2010

  IT Manager

  • Appointed to identify and develop the ICT strategy in alignment with the Firm’s business strategy. Reporting into the Finance Director, responsible for managing teams of eight supporting 23 partners and 100 users across 4 sites• Responsible for driving design and execution of the Infrastructure Roadmap and directing comprehensive ICT support (ITIL) in respect of all systems used, managing equipment refresh programmes• Managed and delivered complex high-profile PRINCE2 projects within the agreed time, scope, quality thresholds and budget, demonstrating structure and discipline for controlled expenditure >£500k Show less

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  Sainsbury's Bank

  Sept 2010 - Jan 2011

  IT Manager

  • Appointed to lead the monitoring and control of Change Projects to ensure delivery of business benefits. Reporting into the Head of IT managing “hands-on” ICT activities including ICT operational risk management, information & physical security education, policy management, management of ICT service & change• Managed portfolio and governance of Agile/Waterfall projects delivering their expected value on time and within budget. Managed key Stakeholders with Sainsbury's strategy and Lloyds Banking Group ICT Project teams Show less

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  Simpson & Marwick

  Jan 2011 - Dec 2011

  Head of IT

  • Appointed to provide executive leadership as the national Head of ICT for the firm. Responsible for all aspects of ICT management, strategic ICT planning and new information systems delivery. Reporting into the IT Committee, comprising of three Executive Management Partners. Budget responsibility >£1m• Directed all ICT operations, providing leadership and motivation to a multi-functional team of 11 Development, Infrastructure and Management Information (MI) staff to support 50 partners, 300 users across 8 sites• Defined and executed ICT strategy for the firm, aligning technology with long-term business goals and transforming ICT into a strategic business partner. Implemented Business Intelligence tools for data visualisation to use across business functions Show less

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  National Trust for Scotland

  May 2012 - Apr 2013

  Chief Information Officer

  • A collaboration of both Head of ICT & CIO to deliver the on-going development of the ICT Strategy in support of the Trust’s immediate strategic priorities and long-term Corporate Plan. Reporting into the Finance Director and Chief Executive, operated at Senior Management level and provided strategic ICT direction. Budget responsibility >£1m• Led a multi-functional team within an ITIL/PRINCE2 environment of 11 Development, Infrastructure, Records Management and Compliance staff, supporting 50+ server platforms across 4 strategic Data Centres. Directed ICT support to 1,300 staff and 3,000 volunteers across 133 historic UK sites and the Trust’s Foundation USA site• Directed and oversaw all ICT operations, project portfolios, technology resources, service delivery and support for all internal systems as well as multiple external staff ICT environments for both national and international sites Show less

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  Tesco Bank

  Oct 2013 - Jan 2014

  IT PMO Manager

  • A collaboration of both IT PMO & Portfolio Management embedding governance, methodologies and processes to Senior Management comprising Heads of IT, Programme Directors, Project and Programme Managers in General Insurance, Tesco Underwriting, Finance, Risk, Treasury and MI departments• Appointed as the engagement head to manage and support a diverse set of stakeholders within an Agile/Waterfall environment for all IT PMO services and deliverables servicing 3,300 staff across six areas of the CIO function• Effective leadership and management of various PMO processes and disciplines for the Transformation Programme including Project Plans, Milestones, Risks and Issues, Status Reporting, Financial Planning, Resource Supply and Demand, Portfolio and Governance Show less

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  Cancer Research UK (CRUK)

  May 2014 - Jul 2014

  Interim IT Manager

  • Appointed Interim IT Manager to fulfil the role of Head of IT, on temporary secondment to the Francis Crick Institute (FCI), in the running of the existing London Research Institute (LRI) IT services up to the closure of the LRI• Supported the Head of IT in providing a high quality, proactive, science-focused IT service to 800 LRI staff and contributed to the strategy and transition for the LRI as it became part of the FCI in Q4 2015• Acted as a local presence managing IT services, communications network and systems infrastructure, systems development, project managed the integration and implementation of new systems with their associated budgets• Managed a multi-functional team of 14 staff within an ITIL/PRINCE2 environment across two sites, supporting >120 server platforms across two strategic Data Centres Show less

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  Scottish Rugby

  Jul 2014 - Jul 2015

  Head of IT

  • Appointed Head of IT to create, plan and execute a new business-ICT aligned strategy to support Scottish Rugby's short-medium term corporate plan and strategic objectives. Operating at senior management level reporting into the Director of Management Services. Budget responsibility >£1.5m• Spearheaded the IT function for Scotland’s international rugby teams, Edinburgh Rugby and Glasgow Warriors professional clubs and BT Sport Academies supporting 300 users across 7 locations• Promoted digitalisation and improved user experience, increasing customer satisfaction, engagement and growth through better web-based technology and support services. Collaborated with internal business partners to drive innovation using CRM and web-tools in a multi-layered B2C technology environment• Accelerated the development, modernisation and resiliency of the ICT infrastructure, driving technology enabled business transformation, supporting the business’ rapid growth and international presence Show less

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  Leidos

  Jan 2016 - Sept 2016

  Business & Technology Management Consultant (3 Extensions of Term)

  • Partnered with the IS Programme Manager to transfer Historic Scotland resources (1,300 staff/300 sites) off the Scottish Government’s IL3-accredited Security network into a newly created Historic Environment Scotland (HES) lead body. IS budget £525k of an overall £2.25m Transformation Programme• Reporting into the Director of Corporate Services, provided business transformation governance, reporting and assurance to the IS Project Board comprising the Chief Executive (Sponsor), Head of IS (Executive) and multiple key stakeholders• Provided supporting leadership by jointly owning the successful delivery of the Transition. Ensured continued success by embedding Change Management process and techniques with up to 15 workstream leads across multiple sites• Proactively collaborated with the Communications team to lead the Communications Strategy for key stakeholders and staff groups. Managed project administration in line with established PMO standards, including preparing and presenting project documentation for weekly status and monthly highlight reporting of progress against deliverables, milestones, resources, changes, quality, exceptions, budgets and other KPIs Show less

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  The HEINEKEN Company

  Jul 2017 - Aug 2017

  Business & Technology Management Consultant (Secondment Cover)

  • Appointed to provide strong operational IT Project Management for change activities and BAU initiatives in an optimised, mature environment. Embedded project governance frameworks and hybrid P3M/PMO processes to ensure a smooth transition was accepted into Production• Engaged with multiple teams on a phased series of large high-profile technology projects within a £32m Strategic Transformation Programme, designed to shape the future systems direction and simplify the UK business operations• Reviewed ‘as-is’ and ‘to-be’ processes and implementation designs for the proposed solutions and projects to ensure alignment with Heineken UK standard based processes• Facilitated the Service Transition readiness of all assigned projects, including the smooth on-boarding of new services and suppliers into the company portfolio. Working across a vast and highly complex technology estate including SAP ERP, CRM, Manufacturing Execution Systems (MES) platforms and Process Control Systems (PCS)• Responsible for complex stakeholder engagement both internal/external (up to and including executive level), leading workshops and negotiating across boundaries Show less

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  Professional Development

  Sept 2017 - Jun 2018

  Continuing Professional Development (CPD)

  • Enhanced professional development by undertaking self-funded ITIL & PRINCE2 Practitioner level courses• Proactively engaged in a wide spectrum of material to enhance my technological knowledge and kept abreast of emerging technologies in today’s changing and challenging IT environment. This included attending multiple networking events and webinars for Artificial Intelligence (AI), Big Data, Data Analytics, Cybersecurity, Internet of Things (IoT), General Data Protection Regulation (GDPR) and Enterprise-Grade Cloud Computing Platform & Services; Amazon Web Services (AWS), Microsoft Azure and Google Compute Engine (GCE) Show less

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  MOV8 Real Estate, Estate Agents and Solicitors

  Jun 2018 - Nov 2018

  Business & Technology Management Consultant (2 Extensions of Term)

  • Appointed to work closely with the Chief Executive, Managing Director and other leaders to help shape and deliver, at pace, a technology strategy for going into 2019 that aligns with the business objectives and priorities• Directly engaged all areas of the business to drive and manage the overall IT/Change Programme with strong focus on technology transformation; the consolidation and migration from legacy infrastructure, furthering the creation of a truly digital enterprise using emerging hybrid-cloud & digital technologies• Represented technology at an executive level, communicating complex technical strategies to non-technical peers to help influence the commercial direction of the business. Advising the board on strategy, operational delivery, cost management and security and gathering support to mould the technology-led business to a shared vision• Managed the throughput of outsourced technical teams and delivering consistent cost-effective solutions in a reliable way Show less

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  Morris & Spottiswood

  Nov 2018 - Mar 2019

  Business & Technology Management Consultant (1 Extension of Term)

  • Operating in a consultancy capacity, I was appointed to work closely with the Chief Executive Officer and UK Board to define, develop and deliver the organisation’s IT strategy, while taking a visible business facing role with the IT Director in its delivery for a fast paced, growth business• Partnered with the IT Director to drive and deliver the overall IT/Change Programme with strong focus on IT enabled business transformation and improvement including; consolidation and migration from legacy infrastructure, driving the creation of a truly digital enterprise using emerging hybrid-cloud & digital technologies, developing commercial value from IT projects and investments• Appraised business-critical systems and applications, recommending digital strategies and implementation plans including contributing to cross-organisational strategies, policies and projects with functional teams, stakeholders and key external partners• Identified cost savings of over £150,000 per annum on IT infrastructure, utilising cloud adoption, consolidation of systems and efficient software licensing models Show less

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  Professional Development

  Apr 2019 - Mar 2020

  Continuing Professional Development (CPD)

  Took time out from constant employment to work on personal projects and development. This is something I enjoy from time to time, when market conditions and previous contracts permit the opportunity. I was fortunate enough to be able to afford myself some development space, which included:• Actively scouring the IT Job boards to identify interesting and engaging projects that I would consider for my next appointment• Proactively engaging in a wide spectrum of learning material to enhance my technological and professional knowledge and keeping abreast of emerging technologies, including enhancing my membership level and engagement with the British Computer Society (BCS) and committee membership of the Edinburgh Branch• Reviewing a number of part-time postgraduate study courses at a number of universities in Edinburgh including Project & Programme Management, Data Science, Technology and Innovation, Cybersecurity, Privacy and Trust Show less

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  Parkdean Resorts

  Mar 2020 - Jul 2020

  Business & Technology Management Consultant

  • Appointed to provide strong senior Project Management in the delivery of all technical work required to migrate to a new Human Capital Management solution including system integration across a complex array of application and digital platforms• Led multiple large-scale technical workstreams for data conversion and migration, data and digital integration, quality and testing. Balanced functional and non-functional requirements with the technical design capabilities, in conjunction with the Product Owner• Embedded PMO governance, including Kanban methodologies, to ensure a smooth transition through to Production, with particular focus on investment optimisation and project delivery excellence• Navigated and help lead the sudden transition to remote work across all project teams due to COVID-19. Mobilised remote agility, collaboration, co-operation to ensure engagement, productivity and efficiency whilst facing unprecedented challenges of the UK’s national lock-down• Created work packages, project plans, risk & mitigation logs, project cost & estimates, project recommendations, highlight reports and delivered steering committee presentations in a fast-paced, high-pressured environment Show less

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  Professional Development

  Jul 2020 - Sept 2021

  Continuing Professional Development (CPD)

  During the 2020/21 pandemic, I saw the opportunity to grow and further develop myself professionally by utilising my time and virtual training opportunities to continue to develop my technical and professional skills, including:• Agile Scrum and Scrum Master e-learning training courses• Scaled Agile Framework Leading (SAFe) e-learning training course• Microsoft Azure and Azure DevOps e-learning training courses• Cybersecurity & Privacy Essentials e-learning training courses• Attending webinars and virtual workshops on streamlining Task Management, Workflow and Collaboration Tools like Jira, Confluence, Miro, Slack and Trello Show less

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  Fujitsu

  Sept 2021 - May 2022

  Senior Project Manager (1 Extension of Term)
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  BT Group

  Sept 2022 - Jan 2023

  Senior Project Manager