
Sofía Mora
Loan Collector and Customer Service Representative

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About me
Accounts Payable Assistant at HanesBrands
Education

Tecnológico de Costa Rica
2017 - 2026Bachillerato Business Administration, Management and Operations Actualmente cursando
Experience

BAC Credomatic
May 2019 - Jan 2022Loan Collector and Customer Service RepresentativeContacted borrowers, negotiated repayment arrangements, and provided exceptional customer service. Analyzing borrowers' financial situations and implementing effective collection strategies.

Stryker
Jan 2022 - Nov 2022Cash Application AssociateAnalyze and apply unapplied cash payments, reconcile customer accounts, and communicate with internal teams and customers to resolve payment issues.

Hanesbrands Inc.
Nov 2022 - nowAcounts Payable AssistantProcessed vendor invoices, collaborated with internal teams to resolve discrepancies, supported team members with daily tasks, and contributed to process improvements.
Licenses & Certifications
- View certificate

How to Motivate Yourself to Do What’s Most Important
LinkedInAug 2022 - View certificate

Beating Procrastination
LinkedInFeb 2022
Volunteer Experience
Volunteer
Issued by Soñemos con Crecer on Dec 2021
Associated with Sofía Mora
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