Santosh Sharma

Experience

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  Johnson Controls

  Apr 2016 - Jul 2019

  Quality Engineer

  • Perform Process quality inspections & Outgoing Quality inspections and maintain reports.• Reduce quality issues by using problem solving methodologies/tools like 5 why, QC tools, 8D, etc.• Maintain quality reports like OQL, COPQ, IPPM, Rework, Rejection, Warranty and SPPM, supplier rating.• Implement JCMS global best practices to Achieving Organizational Goals.• Responsible for layered process audit ,5s audit, and internal ISO audit.

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  MANIFOLD E-CONNECT LIMITED

  Jul 2019 - Jan 2021

  Quality Engineer

  • Ensure Process quality activities like first part inspection, patrolling inspection, and documentation for same.• Factory acceptance test or third-party inspection cum product auditing.• Process related problem-solving using quality tools like 5 why, 7QC tools, 8D, etc.• Conduct 5S, Process, product audits as per plan.• Powder Paint shop process monitoring and testing.• Process validation as per quality assurance plan and ensure.• Customer complaint handling and counter measure for same.• Collaborated with Product Development team and Quality Assurance team to plan suitable verifications, validations, qualifications and testing methods. Show less

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  Durga Industries (A Group Company of Omega Home Appliances)

  Jan 2021 - Dec 2022

  Quality Engineer

  • Ensures process quality activities as per Quality procedure/QAP/CTQ requirement.• Supports the operations by providing analysis and expertise throughout the inspection & Control process.• Root cause analysis and corrective actions for internal & external quality issues.• Analyzes data to identify trends in product quality or defects with a goal of mitigating and preventing recurrence.• Responsible for supplier audit, product audit, process audit ,5s audit, BIS audit & customer audits.• Facilitate and impart internal projects for rejection control like Lakshaya Zero Defect, 8D.• Update/Prepare Operating Procedures, work instructions, Process flow charts, Control plans.• Customer complaint handling with counter measure after appropriate analysis.• Conduct supplier Assessment & ensure supplier quality using processes monitoring and control. Show less

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  ANEMO PROJECTS PRIVATE LIMITED

  Dec 2022 - now

  Quality Manager

  Lead a quality team, ensuring adherence to quality standards and protocols.Arrange Inspection calls & arrangement of TPI inspectors for inspections of HVAC, Electrical, Mechanical, Fabrication, Fire Fighting, Automation, Indoor Air Quality Products and Turnkey EPC Project’s material at our sub vender’s location.TPI Inspection documents review with Projects/client requirement and Process for dispatch clearance accordingly.Prepare and Submit Project Quality documents to clients & take approval for quality documents.Collaborate with cross-functional teams to establish and achieve quality-related goals and objectives.Champion root cause analysis and 8D problem-solving methodologies to resolve quality issues and prevent recurrence.Conduct supplier audits and assessments, ensuring suppliers meet quality and regulatory requirements.Analyze customer feedback and complaints, implementing appropriate measures to address concerns and improve customer satisfaction.Ensure compliance with ISO standards and prepare for a successful external audits Show less