Anastasia Shimakela

Experience

• 

  Montgomery College

  Aug 2015 - Jun 2016

  Kitchen Intern

  - Liaison between Bachelor students in Hospitality and Hospitality Professors - Assisted students with in-class assignments- Responsible for maintaining & tracking inventory

• 

  Hilton

  Oct 2015 - May 2019

  - Built lasting business relationships with frequent guests- Supervised the efficient working of all agents at the front desk- Monitored inventory of Front Office, Ordered Inventory, and Maintained Budget- Trained new and current employees with procedures - Welcomed guests and ensure they have a smooth, comfortable experience- Monitored phone calls & new reservations and actively took action- Communicated with other departments to make sure requests were in order for guests

  • Front Desk Supervisor

    Aug 2016 - May 2019

  • Front Desk Agent

    Oct 2015 - Aug 2016
• 

  Freelance

  May 2019 - now

  Digital Content Creator

  - Built a community on Instagram, TikTok, and Pinterest - Planned and executed campaigns for personal pages & business brands to boost brand sales- Collaborated with brands on worldwide campaigns on a monetized level to create content for their marketing platforms - Analyzed digital and social media trends and adapted them to the required niche

• 

  MSC Cruises

  Sept 2023 - Feb 2024

  Employee Engagement & Communications Intern
• 

  International Air Transport Association (IATA)

  Jul 2024 - now

  Events Operations