
Misty Royse
Sales Manager

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About me
Director of Revenue Cycle Management
Education

Washington State University
2003 - 2005Bachelors of Science Psychology
Clark College
1993 - 1998AA General Arts & Science
Clark College
1995 - 1997Certification Pharmacy Technician
Experience

Rave
Feb 1996 - Feb 1997Sales ManagerManager of retail junior's clothing store.

Providence Health & Services Home Infusion Pharmacy
Feb 1997 - Feb 2011Clinical IV Pharmacy TechnicianMaintained a 50+ patient workload under a 2 Pharmacist Team for Patients with IV lines who have nutritional needs, antibiotics, pain meds, chemotherapy, etc.

Clark College
Sept 2008 - Mar 2009Pharmacy Technician Internship Site CoordinatorVisited each Pharmacy Technician Student at their Internship sites twice quarterly, set Students up at their sites, taught class once weekly to keep students up to date on form submission for certification, help with resume building, interview techniques, etc.

Lions VisionGift
Mar 2011 - Feb 2012Per Diem Eye Tissue Recovery TechnicianRetrieve eye tissue (whole globe and insitu corneal removal) for transplant, research and training.

Net-Rx
Feb 2012 - May 2023I assist independent Pharmacy Owners and their Staff in obtaining the best reimbursements possible by monitoring claim submission data, and finding areas which could use corrections and possibly resubmssions. I manage our Strategic Accounts which consist of high volume Pharmacies, multiple NCPDP locations, and groups with various concerns needing addressed.I find ways to help reduce purchasing costs, to increase profitability.I reach out to PBMs to request price adjustments, discuss contract reimbursements, and advocate on behalf of Pharmacies when necessary.Reviewing 835 (electronic remits/EOBs) data from PBMs to ensure the claims are paid appropriately per their adjudicated amounts is a daily task.Running business analytics on claim data is routine, and necessary to successfully assisting my Accounts with their needs.Daily communication with my Accounts is integral to my job. We communicate via email, phone, webinars, and meetings/conference calls regularly.I get the opportunity to travel to my Accounts across country whenever a need arises, or a Pharmacy requests a visit.I am a one-stop Analyst whom can assist the Pharmacies in nearly every aspect of claim data submissions, reimbursements, reconciliation, account receivables, reimbursement contracts, dispense system management, cycle-fill management, purchasing contracts, et al. Show less
Sales Account Manager
Feb 2020 - May 2023National Team Lead
Nov 2019 - Feb 2020Strategic Account Lead
Jul 2016 - Nov 2019Senior Account Analyst
Aug 2014 - Jul 2016Account Analyst
Feb 2012 - Aug 2014

Too Big For My Car
Oct 2017 - Feb 2018DispatcherI ran dispatch software to get delivery drivers to their pick-up and delivery destinations over the weekends. I spoke with customers requesting pick-up of items, as well as vendors whom sold the items.

Altruix
May 2023 - nowDirector of Revenue Cycle Management
Clark College
Oct 2023 - nowAdvisory Board Member - Pharmacy Technician Certification Program
Licenses & Certifications
- View certificate

Becoming an Impactful and Influential Leader
LinkedInOct 2022 - View certificate

Making Great Sales Presentations
LinkedInFeb 2021 - View certificate

Sales Prospecting
LinkedInJan 2021 - View certificate

Sales Negotiation
LinkedInNov 2020 - View certificate

Solution Sales
LinkedInOct 2022 - View certificate

Key Psychological Principles for Ethical Persuasion
LinkedInOct 2022 - View certificate

Sales: Handling Objections
LinkedInNov 2020 - View certificate

Lean Six Sigma: Analyze, Improve, and Control Tools
LinkedInAug 2021 - View certificate

Lean Six Sigma: Define and Measure Tools
LinkedInJul 2021 - View certificate

Sales Forecasting
LinkedInJan 2021 - View certificate

The Six Morning Habits of High Performers
LinkedInSept 2020 - View certificate

Sales Foundations
LinkedInSept 2020 - View certificate

Sales: Closing Strategies
LinkedInNov 2020 - View certificate

The Persuasion Code: The Neuroscience of Sales
LinkedInJul 2020 - View certificate

The Science of Sales
LinkedInJul 2021 - View certificate

Soft Skills for Sales Professionals
LinkedInSept 2020 - View certificate

Prepare Yourself for a Career in Sales
LinkedInJul 2020 - View certificate

Learn Emotional Intelligence, the Key Determiner of Success
LinkedInJul 2022 - View certificate

Setting Team and Employee Goals Using SMART Methodology
LinkedInMay 2021 - View certificate

Excel: Sales Forecasting
LinkedInFeb 2021 - View certificate

Selling with Stories, Part 1: What Makes a Great Story?
LinkedInJan 2021 - View certificate

Lean Six Sigma Foundations
LinkedInJun 2021 - View certificate

Selling with Stories, Part 2: Stories Great Sales People Tell
LinkedInDec 2020 - View certificate

Asking Great Sales Questions
LinkedInMay 2020 - View certificate

Following Up after a Sales Meeting
LinkedInNov 2021
Volunteer Experience
Customer Service Representative
Issued by Fort Vancouver Regional Library District on Feb 2019
Associated with Misty Royse
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