Jonathan Joeffrey Narazo

Experience

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  KFC kentucky Fried Chicken

  Feb 2011 - Nov 2011

  Assistant Manager

  -Record all income and expenses, make sure cash registers are balanced at the end of every shift.-Coordinate communication between front of the house and back of the house staffing.-Keep detailed records of daily, weekly and monthly costs and revenues.-Ensure the restaurant follows health and safety regulations.-Managing and sorting vendor’s invoices.

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  Transcom

  Jan 2012 - Jun 2014

  Customer Service Representative

  -Keeping records of customer interactions, transactions, comments, and complaints.-Determining the quickest, most effective ways to answer a customer’s questions.-Resolve billing and remittance discrepancies in a timely manner.-Acknowledging and resolving customer complaints.-Escalating queries and concerns.

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  Philippine Postal Corporation

  Jul 2014 - Aug 2023

  Post Man

  -Identifying and obtaining missing or incomplete information on Waybill (documentation) based on guidelines and standards procedures.-Maintaining privacy of customer and protect operations by keeping information confidential.-Preparing source data for computer entry by compiling and sorting information.-Creating and making accurate data entry in our database for Postal ID.-Updating and maintaining records of deliveries in online database.-Receives, collate, distribute daily mails.-Perform other clerical tasks Show less