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Arthur Mello

Arthur Mello

IT Support Technician

Followers of Arthur Mello2000 followers
location of Arthur MelloCuritiba, Paraná, Brazil

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  • Timeline

  • About me

    Commerce Engineer at VTEX - Digital Commerce | Ecommerce Platform | Solution Architecture | Technology & Data | SEO | Digital Marketing | Supply Chain & Operations | Sales & Merchandising | Finance & Accounting

  • Education

    • Faculdades Opet

      2011 - 2014
      Systems Analysis and Development - Technologist Information Technology

    • Universidade Tecnológica Federal do Paraná

      2015 - 2016
      Information Technology and Communication Management - MBA Information Technology and Business Management

    • ComSchool

      2019 - 2019
      E-commerce & Digital Marketing Manage E-Commerce/Electronic Commerce

      The E-commerce & Digital Marketing Manager course has 150 hours duration and delivers knowledge in areas such as:· Excellence and Ethics on Social Media· High Performance Digital Marketing· Quality Customer Service· Improved inventory control processes· Logistics performance and operations· Ecommerce strategies· Ecommerce plataforms and ERP integrations· SEO· Follow-up reports· Online stores users experience and usabilityAmong others...

  • Experience

    • ADM Service Printcom Informatica LTDA

      Oct 2010 - Jan 2011
      IT Support Technician

    • Positivo Tecnologia

      Mar 2011 - Jul 2017

      • Services Analyst

        Jul 2014 - Jul 2017

      • Technical Support Analyst

        Mar 2011 - Jul 2014

    • TOTVS

      Aug 2017 - Jul 2019
      Support Analyst III - Ciashop by TOTVS

    • VTEX

      Aug 2019 - now

      • Commerce Engineer

        Dec 2023 - now

      • Customer Excellence Manager

        Jan 2022 - Dec 2023

      • Customer Excellence Analyst

        Aug 2019 - Jan 2022

  • Licenses & Certifications