Kehinde Isaac

Experience

• 

  Alerzo

  Nov 2020 - Oct 2023

  • I collect, clean, validate and analyze data from various sources ensuring the accuracy, consistency, and reliability of sales data sets alongside performing in-depth analysis using advanced statistical tools and techniques to identify trends, patterns, and correlations in sales.• I develop and maintain data models, reports, and dashboards, using data visualization tools such as Power BI, Excel, to effectively communicate sales insights to top management and team members. alongside collaborating with cross-functional teams to define key performance indicators (KPIs) to understand their data needs, and develop data-driven solutions to support decision-making. Show less • I handled customer inquiries, resolved complaints in a timely while maintaining a professional attitude• I processed orders and also provided up-to-date information about the company's products, services, promotions, and policies to customers.• I proactively reached out to customers to gather feedback and identify opportunities to improve the customer experience while collaborating with other departments such as sales, marketing, and logistics to ensure smooth order fulfillment and delivery to customers and also to identify and follow up on potential leads and upselling opportunities. Show less

  • Sales Analyst

    Jan 2023 - Oct 2023

  • Customer Service Sales Representative

    Nov 2020 - Dec 2022
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  Indorama Eleme Fertilizers and Chemical Limited

  Oct 2023 - now

  Data Analyst

  Team: Domestic SalesMs Excel ||Power BI|| Sharepoint