Alejandra Alvarez Kepfer

Experience

• 

  IBM

  Jun 2014 - now

  - Led the education development squad using Agile principles and methodologies, fostering collaboration across global teams, special focus on negotiation and conflict resolution.- Oversaw project financials, ensuring adherence to budgets and timely delivery of milestones and educational projects using adaptive learning with user centric view.- Spearheaded end-to-end project management, focusing on quality assurance and stakeholder satisfaction. Creation of insightful dashboards for stakeholder visualization using a variety of PM Tools.- Utilized AI-driven tools to optimize project workflows and enhance team productivity.-Globally recognized due to my knowledge sharing efforts and best practices with the impact of greatly enhanced the collective efficiency and effectiveness of the PM practice. Show less - Managed market squad activities, achieving timely go-lives and maintaining KPI targets.- Served as Scrum Master for a software development team, facilitating Agile ceremonies and removing roadblocks.- Coordinated sprint planning and execution, driving efficiency in program increments.- Collaborated with UX teams and business analysts to ensure seamless integration of functional testing outcomes.-Development of a project roadmap following key milestones using waterfall methodologies.- Achieving a successful completion of the digital transformation project driving client satisfaction. Show less Responsible of the Accounts Payable Help Desk operation for Mexico and Caribbean, leading daily and weekly priorities, daily huddles, tasks assignation, responsible of being in compliance with client’s SLAs. KPI metrics. Quality check and control. Report creation and analysis.Experience with as Procure to Pay TL for LATAM countries In charge of the invoice processing, payments, treasury and travel & expenses area. Experience with the Order to Cash process, being in charge of a team that issued intercompany invoices and cash applications. Show less

  • L&K Project Manager

    Jul 2023 - now

  • Project Manager - Scrum Master

    Jan 2022 - Jul 2023

  • Finance Client Operations Manager

    Mar 2020 - Jan 2022

  • Team Lead – Finance & Administration

    Dec 2017 - Mar 2020

  • Subject Matter Expert – Accounts Payable

    Sept 2015 - Nov 2017

  • Balance Sheet Reconciliation Practitioner

    Jun 2014 - Sept 2015