Sophie Emms

Experience

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  Abby View Medical Centre

  Jun 2013 - Jul 2014

  Assistant Secretary

  I carried out general office duties in a busy primary care team, processing incoming mail from secondary care and community care provider teams. My principal role was to liaise with the clinicians, entering the selected data, categorising and coding it, for audit purposes, in a new computer system. I adhered to strict codes of confidentiality and met the required degree of accuracy in this specialist field.Key Skills: IT (Vision), Data analysis, Audit processing, Communication, Management of confidential information. Show less

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  The All England Lawn Tennis Club (Championships) Limited

  Jun 2014 - Jul 2014

  Day Steward
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  Durham University, Department of Geography

  Sept 2014 - Jun 2015

  Student health and safety officer
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  Lonely Planet Traveller Magazine

  Sept 2014 - Sept 2014

  Junior Photograph Editor

  My role was to collate suitable photographic material from a variety of sources, to support featured articles, within strict print deadlines. I worked independently, presenting my submissions to the editorial team at ‘print meetings’. I had work credited and personal photographs published in the December 2014 issue.Key Skills: Photo editing, Time management, Presentation, Communication.

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  The All England Lawn Tennis Club (Championships) Limited

  Jun 2015 - Jul 2015

  Day steward

  I was asked to return for a second consecutive year at this prestigious event, working in a small sub team to ensure high levels of customer service, relations and communication. I reliably met the rigorous and complex work schedule and received positive feedback from my supervisors on both occasions.Key Skills: Customer relations, Communication, Hospitality, Security, Teamwork, Time management.

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  Exsportise Ltd

  Jul 2015 - Aug 2015

  Course assistant and House parent

  I was wholly responsible for the pastoral care and supervision of forty international students (10-17yrs). I had additional administrative, sports coaching and entertainment duties as part of the wider team. Key Skills: Teamwork, Responsibility, Leadership, Time management,Versatility, Presentation skills.

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  Indulge Catering

  Sept 2015 - Sept 2015

  Bakery assistant

  Working in a professional bakery kitchen allowed me to enhance my knowledge of domestic cake and break making. Multitasking to manage daily changing recipes ensuring the smooth running of the bakery. Key Skills: Stock Management, Efficiency, Accuracy, Teamwork, Responsibility, Attention to detail, Food Health and Safety

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  THE ABINGER COOKERY SCHOOL LIMITED

  Oct 2015 - Oct 2015

  Chalet cooks course

  A weeks long course led by professional chefs. The course incorporated basic to intermediate cookery training including knife skills, menu planning, budgeting, cooking and food safety and hygiene.

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  Primrose's Kitchen

  Oct 2015 - Nov 2015

  Marketing and events intern

  Working for this artisan producer of breakfast cereals, creating new recipes, photography and using Wordpress to update the website. Understanding the marketing channels used by the company and attending events promoting and selling the brand and products.

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  VIP SKI

  Nov 2015 - May 2016

  Chalet Host

  As a chalet host in Val D’Isere, France, I was responsible for catering and domestic requirements of guests in the eight bedded, luxury chalet.

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  Ocado

  Sept 2016 - Dec 2022

  · Responsible for managing and forecasting supply and demand of an ambient consumer category (circa. 1,500 SKU’s, £500,000 weekly revenue) · Identified and implemented optimal delivery processes to improve product availability, minimise purge and maximise customer fulfilment, achieving a 3.6% increase in product availability within the category· Developed strong working relationships with established and new, national and international suppliers· Effectively forecasted and met seasonal and promotional demand and sales targets, with a 92% availability of the category over the Christmas period Show less

  • Merchandising Executive

    Sept 2018 - Dec 2022

  • Trading Insight Analyst

    Mar 2018 - Sept 2018

  • Marketing Executive

    Sept 2017 - Mar 2018

  • Buying, Trading Manager

    Mar 2017 - Sept 2017

  • Demand Manager, Supply Chain

    Sept 2016 - Mar 2017
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  Ocado Retail Ltd

  Aug 2019 - Dec 2022

  Senior Marketing Executive, Ocado Zoom
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  Getir

  Aug 2021 - now

  • Commercial Excellence Manager

    May 2023 - now

  • Partnerships Specialist

    Aug 2021 - May 2023