Tim Armour

Tim Armour

Warehouse Supervisor II (Ops Manager)

location of Tim ArmourPitney Bowes

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  • Timeline

  • About me

    Management Professional Now Seeking a Challenging and Rewarding Career in the Logisitics, Distribution, Fulfillment and/or Warehousing Environment.

  • Education

    • Indiana University Bloomington

      2008 - 2012
      Bachelor of Science (B.S.) Business

      Focus in management, minor in sociology, nine credit hours of finance and international business.

  • Experience

    • BAX Global

      Jan 2001 - Jan 2008
      Warehouse Supervisor II (Ops Manager)

      o Coordinated warehouse operations for two DCs throughout tenure for multiple customers. Received and shipped anywhere from 50-125 FTLs with 15 LTLs in Greenwood and 15-30 FTLs with 25-35 LTLs in Seymour daily. Handled new customer start-ups and implementation, consolidations and transferring of warehouses.o Frequent leadership and involvement in pick / pack, shipping, receiving, replenishment, inventory, QC, space utilization, KPIs, P&L, rework, pricing quotes, billing, training, advancement of exempt/non-exempt staff, goal setting, production/quality metrics, Kanban systems and annual reviews. Lead as facilitator for identifying, implementing and tracking cost savings for over 100 continuous improvements annually. o 2006 - 2008 / Promoted to Warehouse Supervisor II (Ops Manager), Seymour, IN:  Directed and coached three supervisors, five leads and 80+ staffo 2004 - 2006 / Warehouse Supervisor I, Seymour, IN (million sq. feet+)o 2003 - 2004 / Promoted to Warehouse Supervisor I, Greenwood, IN :  Advanced to exclusive supervisor for all shifts operational (previously two)o 2002 - 2003 / Promoted to Warehouse Team Lead, Greenwood, INo 2001 - 2002 / Dockhand and PIT operator, Greenwood, IN Show less

    • Amazon

      Jan 2013 - Jan 2015
      Area Manager

      o Historically successful in the highest volume fulfillment center in Amazon’s North American network at that time. My team made up 65% of the total outbound headcount amongst five departments:o Crucial role in four different achievements with a million man hours worked and zero lost-time safety incidents.o Set three of the top ten network records in Amazon’s history for most units shipped within a 24-hour period.o We ran the best shift (throughput) within a +/- 60 day period during “acting” Ops Manager time.o Inspired my team to be the only shift to successfully break 150 units/hour group rate on three separate occasions; standard production rate was 125 units/hour.o Managed, synchronized and delivered consistent workflow for over a million square feet for all the outbound areas. Used active wave planning to effectively assign and process work across all operations to meet multiple hourly cutoffs.o Regularly involved on the floor (80% of time) with a diverse staff of 250 associates and up to 900 during Nov-Dec. o Weekly review, action and follow-up on safety, quality, productivity and building KPIs and accountabilities. Show less

    • Best Choice Products

      Jan 2016 - Jan 2017
      Warehouse Logistics Manager

      o Hit all goals to support an increase of 80% sales growth YoY for Best Choice Products; went from 20 to 140 employees in less than seven months to support this.o Developed and implemented tactical planning for 80% growth in sales revenue YoY. Directed 2-4 front-line supervisors along with managing all areas of the warehouse. Created all operational processes for functions within the business, interviewed and staffed all areas, secured connections with multiple freight-forwarders, trucking companies and vendors.o Established layouts and planning for operating out of multiple warehouses throughout the year. This included logistical support and inbound of 5,000+ hand loaded containers annually.o Worked daily with FedEx, UPS, USPS, DNJ, CH Robinson, Weiss Rohlig, Amazon and dropship. Show less

    • Stay at Home

      Jan 2017 - Jan 2018
      Family Medical Need

      Taking care of family member full-time and not seeking employment.

    • Ingram Micro

      Jan 2018 - Jan 2019
      Operations Supervisor

      o Went above all inbound SLAs for three new cell phone launches at Ingram Micro for Samsung and Apple.o Directed inbound and/or return operations for processing of up to $15 million of freight daily.o Operated in a high-value cell phone distribution warehouse with teams from 3-40 diverse associates. WMS, RF systems and forklifts were all a part of the daily tools used.o Thorough and precise training was key to have small labor teams correctly and profitability process non-Peak volumes during the majority of the year. Show less

    • Stay at Home

      Jan 2019 - Feb 2021
      Voluntary Break

      Not seeking employment during this voluntary time off.

    • Pitney Bowes

      May 2021 - Mar 2024
      Operations Manager

      o Building closure in March 2024 with severance package.o Set the Peak 24-hour shipping record two years in a row for the building at Pitney Bowes; exceeded the 2022 record by 17% with 23% less labor during 2023.o Provided E-Commerce Fulfillment for up to seven different clients at a time on a daily SLA basis; each client required unique picking and packing processes.o Utilized strategic wave planning to optimize AutoStore’s capabilities along with RF floor picking and Newgistics Pack App to complete the outbound process.o A success in multiple client driven Peaks throughout the year; in-depth training and motivation of core staff, effective implementation/use of 5S and calibrated process improvements from all shifts. Show less

  • Licenses & Certifications

    • Forklift Trainer

      Best Choice Products
      May 2016
    • Train the Trainer Forklift Training Certification

      BAX Global
      Jun 2005
    • Effective Supervision

      BAX Global
      Jun 2005