
Naveen Bhardwaj PMP® ITIL® PRINCE2®
Service Delivery Executive

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About me
Lead Project Manager at British Telecom Global Services India Limited
Education

Symbiosis
2005 - 2007PGDBA Operations Management and Supervision A+
ITM college gurgaon
2001 - 2004Electronics and communication
Experience

Reliance Communications
Jun 2004 - Jun 2006Service Delivery ExecutiveAccountabilities Project Management for data networks using multilayer platforms vendor management and relations, sales engineering, technical-business liaison work. Involved in planning, implementation and management of Data Projects for multiple sites across Country mainly comprising of Resource allocation & Remote Technical Coordination with related teams & Vendors Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent. To lead and co-ordinate project team meetings. Co-ordination with Regional Team Leaders & engineers across India. Mentored staff in methodology and consulting excellence and encouraged best practice in project management and project planning. Effectively partner with the local support analyst team and ensure that targeted goals and objectives are being achieved in the targeted time frame and quality levelAttainments Has worked on the various telecom projects for the Key Accounts of the company like FRANCH EMBASSY, CABLE NETWORK NEWS, U.S EMBASSY, DABUR INDIA, SITA, AMADEUS, NOKIA, SWEDEN EMBASSY, and IRCON INTERNATIONAL. Show less

Bharti Airtel Ltd
Jun 2006 - Jul 2008Project EngineerAccountabilities Project Management for data networks using multilayer platforms vendor management and relations, sales engineering, technical-business liaison work. Involved in planning, implementation and management of Data Projects for multiple sites across Country mainly comprising of Resource allocation & Remote Technical Coordination with related teams & Vendors Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent. To lead and co-ordinate project team meetings. Co-ordination with Regional Team Leaders & engineers across India. Mentored staff in methodology and consulting excellence and encouraged best practice in project management and project planning. Attainments Successful Project of Transition of Entire BCL IT infrastructure to MPLS worth 12Cr. Has worked on the various telecom projects for the Key Accounts of the company like INDIABULLS, NOKIA, TCS, WIPRO, ERICSSON, ALCATEL, AVIVA and BCL etc Show less

TATA TELESERVICES LTD.
Jul 2008 - Mar 2015Project ManagerResponsibilities• Handling multiple related projects to accomplish strategic business and other organizational objectives.• Supervising staff in methodology and consulting excellence to inculcate best practice in project management.• Develop project management plan and ensure compliance.• Carrying out planning, implementation and management of Voice & Data Projects for multiple sites across country including Resource Allocation & Remote Technical Coordination.• Identification, analysis and mitigation of risks & issues to ensure smooth project management.• Project closer that includes closing all resource requests, procurement requests, engineering work orders and client acceptance and lesson learned update. Show less

Wipro Infotech
Mar 2015 - Dec 2016Project ManagerResponsible for Project Initiation, Project planning, Risk Management, Vendor Selection, Project execution, Monitoring & Control, Quality Management, Ensuring 100 % delivery.End to end delivery for Turnkey projects,

BT
Dec 2016 - now• Plan, Execute and Manage processes like Risk Management, Quality Management and Communication Management• Track any deviation in scope and initiate the change management process as appropriate• Identification, analysis and mitigation of risks & issues to ensure smooth project management.• Manage stakeholder expectations, seek sign offs and measure Customer Satisfaction.• Project closure through customer acceptance, documentation and Hand over.
Lead Project Manager
Aug 2022 - nowProject Manager
Dec 2016 - Jul 2022
Licenses & Certifications
- View certificate

Project Management Professional (PMP)®
Project Management InstituteSept 2020 - View certificate

Learning Microsoft 365 Copilot for Work (2024)
LinkedInSept 2025 - View certificate

Exam Prep: Microsoft Azure Fundamentals (AZ-900)
LinkedInNov 2021 
GSIP
BTApr 2018- View certificate

Introduction to Artificial Intelligence (2023)
LinkedInSept 2025 
ITIL V3® Foundation
EXINMay 2014- View certificate

Program Management Foundations
LinkedInJan 2025 - View certificate

Customer Service Strategy
LinkedInMar 2025 
PRINCE2® Practitioner
APMG-InternationalMar 2018
Languages
- enEnglish
- hiHindi
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