Naveen Bhardwaj  PMP®  ITIL® PRINCE2®

Naveen Bhardwaj PMP® ITIL® PRINCE2®

Service Delivery Executive

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location of Naveen Bhardwaj  PMP®  ITIL® PRINCE2®Faridabad, Haryana, India

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  • Timeline

  • About me

    Lead Project Manager at British Telecom Global Services India Limited

  • Education

    • Symbiosis

      2005 - 2007
      PGDBA Operations Management and Supervision A+
    • ITM college gurgaon

      2001 - 2004
      Electronics and communication
  • Experience

    • Reliance Communications

      Jun 2004 - Jun 2006
      Service Delivery Executive

      Accountabilities Project Management for data networks using multilayer platforms vendor management and relations, sales engineering, technical-business liaison work.  Involved in planning, implementation and management of Data Projects for multiple sites across Country mainly comprising of Resource allocation & Remote Technical Coordination with related teams & Vendors Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent. To lead and co-ordinate project team meetings. Co-ordination with Regional Team Leaders & engineers across India. Mentored staff in methodology and consulting excellence and encouraged best practice in project management and project planning. Effectively partner with the local support analyst team and ensure that targeted goals and objectives are being achieved in the targeted time frame and quality levelAttainments Has worked on the various telecom projects for the Key Accounts of the company like FRANCH EMBASSY, CABLE NETWORK NEWS, U.S EMBASSY, DABUR INDIA, SITA, AMADEUS, NOKIA, SWEDEN EMBASSY, and IRCON INTERNATIONAL. Show less

    • Bharti Airtel Ltd

      Jun 2006 - Jul 2008
      Project Engineer

      Accountabilities Project Management for data networks using multilayer platforms vendor management and relations, sales engineering, technical-business liaison work.  Involved in planning, implementation and management of Data Projects for multiple sites across Country mainly comprising of Resource allocation & Remote Technical Coordination with related teams & Vendors Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent. To lead and co-ordinate project team meetings. Co-ordination with Regional Team Leaders & engineers across India. Mentored staff in methodology and consulting excellence and encouraged best practice in project management and project planning. Attainments Successful Project of Transition of Entire BCL IT infrastructure to MPLS worth 12Cr. Has worked on the various telecom projects for the Key Accounts of the company like INDIABULLS, NOKIA, TCS, WIPRO, ERICSSON, ALCATEL, AVIVA and BCL etc Show less

    • TATA TELESERVICES LTD.

      Jul 2008 - Mar 2015
      Project Manager

      Responsibilities• Handling multiple related projects to accomplish strategic business and other organizational objectives.• Supervising staff in methodology and consulting excellence to inculcate best practice in project management.• Develop project management plan and ensure compliance.• Carrying out planning, implementation and management of Voice & Data Projects for multiple sites across country including Resource Allocation & Remote Technical Coordination.• Identification, analysis and mitigation of risks & issues to ensure smooth project management.• Project closer that includes closing all resource requests, procurement requests, engineering work orders and client acceptance and lesson learned update. Show less

    • Wipro Infotech

      Mar 2015 - Dec 2016
      Project Manager

      Responsible for Project Initiation, Project planning, Risk Management, Vendor Selection, Project execution, Monitoring & Control, Quality Management, Ensuring 100 % delivery.End to end delivery for Turnkey projects,

    • BT

      Dec 2016 - now

      • Plan, Execute and Manage processes like Risk Management, Quality Management and Communication Management• Track any deviation in scope and initiate the change management process as appropriate• Identification, analysis and mitigation of risks & issues to ensure smooth project management.• Manage stakeholder expectations, seek sign offs and measure Customer Satisfaction.• Project closure through customer acceptance, documentation and Hand over.

      • Lead Project Manager

        Aug 2022 - now
      • Project Manager

        Dec 2016 - Jul 2022
  • Licenses & Certifications

    • Project Management Professional (PMP)®

      Project Management Institute
      Sept 2020
      View certificate certificate
    • Learning Microsoft 365 Copilot for Work (2024)

      LinkedIn
      Sept 2025
      View certificate certificate
    • Exam Prep: Microsoft Azure Fundamentals (AZ-900)

      LinkedIn
      Nov 2021
      View certificate certificate
    • GSIP

      BT
      Apr 2018
    • Introduction to Artificial Intelligence (2023)

      LinkedIn
      Sept 2025
      View certificate certificate
    • ITIL V3® Foundation

      EXIN
      May 2014
    • Program Management Foundations

      LinkedIn
      Jan 2025
      View certificate certificate
    • Customer Service Strategy

      LinkedIn
      Mar 2025
      View certificate certificate
    • PRINCE2® Practitioner

      APMG-International
      Mar 2018