Benjamin Graves

Experience

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  Ralph Lauren

  Jul 2001 - Jan 2004

  Assistant Floor Manager/Retail Assistant

  Management of shop floor during Store Manager absencesFace to face customer serviceTelephone-based customer servicePersonal shopping assistanceDetailed product knowledgeTraining/orientation of new staff membersOperation of computer-based cash register system & customer databaseReturns/complaints managementStock/warehouse managementTeam-workingPunctualityCommunicationRetail presentation & organization

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  John Lewis

  Sept 2004 - Dec 2004

  Warehouse Assistant

  Stock/warehouse managementTaking accurate stock inventoryTeam-workingPunctualityCommunicationRetail presentation & organisation

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  Autoglass

  Jun 2006 - Dec 2006

  Site Manager/Windscreen Repair Technician

  High-level technical skillManagement & maintenance of tools, supplies, vehicles and marketing materialsTraining/orientation of several team membersManagement of 1 staff memberMarketing/advertising in a variety of locations/situationsLiaison and negotiation with corporate customersData & market information collection and interpretationFace-to-face customer serviceDetailed knowledge of UK vehicle insurance policiesSafe, lawful and effective driving practicesResponsibility for health & safety of two-man teamTeam-workingPunctualityCommunication Show less

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  Domino's Pizza Enterprises Limited

  Jul 2007 - Oct 2007

  Delivery Driver

  Effective time managementSafe, lawful and effective driving practicesFace-to-face customer serviceFood hygiene managementTraining/orientation of 1 new staff memberStock managementTeam-workingPunctualityCommunication

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  THE HOT SAUSAGE COMPANY (IPSWICH) LTD

  Feb 2008 - Jun 2008

  Site Manager/Chef/Vendor

  Effective time managementSafe, lawful and effective driving practicesFace-to-face customer serviceFinancial managementFood hygiene managementStock managementTeam-workingPunctualityCommunication

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  Sainsbury's

  Jul 2008 - Dec 2008

  Delivery Driver

  Effective time managementSafe, lawful and effective driving practices in charge of 3.5 ton Mercedes Sprinter delivery vehicleFace-to-face customer serviceFood hygiene managementStock managementTeam-workingPunctualityCommunication

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  Lodge Park Technology College

  Sept 2010 - Jul 2012

  Teacher Of Science

  Acquisition of high-level skills and knowledge under time pressuresWorking to multiple deadlines simultaneouslyHigh-level organization (personal and team-based)High-level health & safety management, including creation and updating of legally-required risk assessment documentsManagement, maintenance, creation and sharing of large volume of physical and virtual resourcesManagement and delivery of tailored provision to over 300 individualsEffective liaison & communication with parents/carers, managers, pupils, government agencies, private agencies & other team members, via face-to-face, telephone and e-mail contact.Effective delivery of information & training to over 70 staff membersEffective use of Microsoft Word, Power Point, Excel, Outlook, Publisher & OneNoteEffective use of Virtual Learning Environment software, database software and other education/training-based softwarePastoral care and dealing effectively with a wide variety of issues and challengesDelivery of careers advice service to 20+ individualsSkills of on-the-spot thinkingEffective review and assessment of working practices and design of effective strategies to meet personal and team goals Show less

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  The West Bridgford School

  Sept 2012 - Dec 2014

  Teacher Of Physics

  Acquisition of high-level skills and knowledge under time pressuresWorking to multiple deadlines simultaneouslyHigh-level organization (personal and team-based)High-level health & safety management, including creation and updating of legally-required risk assessment documentsManagement, maintenance, creation and sharing of large volume of physical and virtual resourcesManagement and delivery of tailored provision to over 300 individualsEffective delivery of information & training to 14 staff members. Personalised training in the use of iPads to enhance teaching & learning strategies in the department. Tailored provision, training and advice given depending on skills and experience with the technology. Created a Microsoft OneNote notebook featuring detailed instructions on a range of iPad uses.Effective use of Microsoft Word, Power Point, Excel, Outlook, Publisher & OneNoteEffective use of Virtual Learning Environment software, database software and other education/training-based software. Design and development of intranet web pages for online homeworks, revision materials and data trackingEffective development of own Science-based YouTube channel to enhance teaching (https:/www.youtube.com/channel/UCXbizpUU4lgcwlP1UhmARgQ)Skills of on-the-spot thinkingEffective review and assessment of working practices and design of effective strategies to meet personal and team goals Show less

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  Prometheus O-N-E

  Mar 2015 - now

  Manager

  Individual, tailored provision to young people experiencing difficulties with academic Sciences & MathLiaising effectively with agencies for the acquisition of clients and gathering of demographic information for different geographical areasAdvertising for clients via word-of-mouth, direct marketing and online marketingCustomer satisfactionTailored solutions, schedules and session contents to maximize effectivenessPrometheus O-N-E is an organisation which provides educational services. To provide people seeking education for themselves, their friends or their family members with an alternative way of (or companion to) achieving this, as well as that which is already established. Show less